Billing/Collections Representative
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Billing/Collections Representative
Ref No.: 18-10561
Location: Emeryville, California
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
70
Yes
  • Receive and review email requests from study teams for charge corrections.
  • Review the charges in Apex for preliminary assessment of whether the request is appropriate.
  • Log and forward information pertaining to the request to the Charge Review Team.
  • Secure pertinent information required for review. This may include, but is not limited to medical records, emails, ZZ Statements and other information as required.
  • Log and track requests to the Charge Review Team via e-mail and review response for appropriate action.
  • Enter on-line notes to provide an audit trail for future follow-up.
  • Effectively communicate with CRC (study teams) and the Charge Review Team.
  • Utilize knowledge of various systems including, but not limited to:
    • Microsoft Word, Apex, Excel, OnCore and other system needed during billing.
  • Notify manager of possible procedural change for improving efficiency.
  • Attend department, unit and other meetings as required.
  • Billing or rebilling of corrected claims.
  • Perform other duties as assigned.

20 YES
  • Assist the Research Charge Review team with coordination of workload necessary to achieve weekly goals.
  • Resolve or assist other billing representatives with Claims and Edits issues pertaining to charge review.
10 YES
  • Compile and distribute of ZZ Statements.