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Strategy & Insights Analyst
Ref No.: 18-09930
Location: Washington, District of Columbia
Strategy & Insights Analyst
Washington, DC
Direct Hire


The Strategy and Insight Analyst's core responsibility is to create impact in the organization by changing how we work. Analysts will build relationships with team leadership and partners across the organization to identify high impact areas for investigation and prioritize the key questions that will inform a recommended course of action. Apply comprehensive knowledge of strategy principles, to synthesize customer research, robust data analytics, business modeling, and competitive / market intelligence, and implement long term business strategy. Working with senior executives on the team and in the business, analysts play an important role in translating those insights into innovative ideas for action and developing the communications to socialize, refine, and gain acceptance of those recommendations, as well as monitor results.

  • Working under supervision, the analyst will:
    • Contribute to full projects / workstreams end-to-end that are critical to our transformation
    • Collect and synthesize consumer, marketplace, and competitor trends needed to support analysis from multiple sources
    • Participate in brainstorming new processes, products or experiences in concert with owners across various teams
    • Leverage a data-driven approach to turn insights from the team into strategic recommendations for the business; Contribute to business cases for new products, policies, and marketing strategies
    • Support the design of metrics and measurement programs to define success for an initiative
    • Contribute to Executive, Board and Regulator strategic planning and reporting
    • Identify and monitor metrics that drive and measure business performance and customer impact


  • Bachelor's Degree or equivalent required

  • 1+ years of related experience

  • Management consulting, investment banking, or internal strategy/business analysis experience preferred.
  • Demonstrated experience solving complex, ambiguous, and analytically challenging problems.
  • Strong organizational skills and good judgment; must be a team player, positive, flexible, and creative.
  • Excellent process management and planning skills.
  • Demonstrated change agent, creative thinker and problem solver.
  • Experience managing stakeholders at multiple levels - Strong relationship building and influencing skills.
  • Strong oral and written communication; demonstrated ability to communicate in a structured, precise and compelling manner.
  • Comfortable with independently managing work priorities in a dynamic environment.
  • Mortgage / financial services industry experience a plus.


As a condition of employment with Client, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation.