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Customer Service Representative I
Ref No.: 18-09358
Location: Vernon Hills, Illinois
Customer Service Representative I
Vernon Hills, IL
6+ Months

Job Description: Description and responsibilities of the assignment:
• Support inbound call center assisting with answers to questions related to pension benefits.
• Fast-paced environment with call volumes up to 50 calls per day.
• Candidates should be committed to being here for the full assignment period and being on time.

Candidate Requirements:
• Customer service focused and they should demonstrate the ability to learn and work in a fast paced environment.
• Professionalism is VERY important.
• Ability to multi-task.
• Strong PC skills since multiple systems are used at once and the assignment involves talking and typing simultaneously.

• Team environment – team leader, tenured representative to help answer questions, call monitoring, feedback provided on all areas of performance