Previous Job
Sr. Windows Administrator
Ref No.: 18-08033
Location: Centennial, Colorado
Sr. Windows Administrator
Centennial, CO
6 months +

Position Responsibilities:
- Full life cycle support of Windows OS systems. This includes but is not limited to setting standards for builds, patching, upgrades, and decommission tasks for physical and virtual systems.
- Analyze application and/or system requirements, partnering with the technical teams, providing IT infrastructure solutions.
- Partners with external service providers ensuring the availability, reliability and security of our solutions. This would include all corresponding processes – incident, change, problem, performance, capacity, etc.
- Support internal developers and system owners as needed with their systems. Troubleshooting, changes, software installs, AD integration, client/server connectivity, and other application integrations.
- Support and maintain VMware ESX environment and VMware applications, vCenter, ESXi, SRM, NSX, Horizon View on converged and hyper-converged hosting platforms.
- Performs installation & ongoing support of enterprise applications from various vendors.
- Process automation and scripting. Chef, PowerShell, command line, and Ansible scripting skills.
- Assists in setting business driven SLAs and owns evolving the environment to meet or exceed those SLAs.
- Performs advanced troubleshooting and issue resolution for all supported systems.
- Utilize monitoring tools for performance monitoring and capacity management. Plan proactive system changes/upgrades based on performance and capacity data.
- Create and maintain documentation for team standards, procedures, common issue resolution for other IT staff and systems users.
- Participate in team on-call rotation schedules. On-call provides 24/7 availability during rotation to support issues and assist team with scheduled operational tasks after production hours.
- Position requires working after normal business hours to implement changes to supported systems.
- Train and provide guidance to offshore L2 team members to perform day-to-day operations tasks. Guide L2 team to complete operational tasks and assist with L3 projects when appropriate.

Position Requirements:
- Works with minimal supervision. Needs to be self-motivated, and goal oriented.
- Identifies and applies creative solutions to solving business problems.
- Consistently meets commitments to customers with high quality and timely deliverables.
- Conducts regular and careful analysis of existing team processes and tools.
- Makes sound decisions based on adequate information, considers alternative solutions before making decisions.
- Utilizes solid verbal and written communication skills to keep others up-to-date with information they need.
- Holds self and others accountable.
- Works effectively with people at all levels of the organization. Interacts openly and directly with others.
- Asks thoughtful questions to gain a better understanding of differing viewpoints.
- Builds a strong network of internal and external partners.
- Keeps up to date on professional/technical developments, and personal technical skills.
- Demonstrates awareness of personal strengths and development priorities.
- Has an ability to work with technical as well as business unit personnel to understand needs and issues.
- Understands multi-faceted complex architectures, their issues and problems.
- Comfortable in an environment with flexible work schedules, 24/7 availability, and on-call rotation.

- Education required: B.S. in computer related major or equivalent work experience
- Registrations/Certifications required: None
- Registrations/Certifications preferred: MCSE, MCSA, VCP