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Staffing - Insurance Assistant I
Ref No.: 18-07655
Location: Framingham, Massachusetts
Top skills: 1.) Customer service skills (retail or receptionist work) 2.) Basic Administrative Assistant 3.) Strong communication skills with assertive touch Prepare insurance forms/documents (identification cards, certificates, endorsements, schedules, etc.). Process other insurance transactions to provide customer service and support efforts to acquire and retain profitable business. Perform other related support duties as requested, such as answering phones, processing mail, assisting customers, scanning, photocopying, and insurance check processing. Dependability, attention to details,and ability to follow/interpret procedures. Requirements: Knowledge of administrative procedures and software applications (such as Microsoft Office Word, Excel, PowerPoint, etc.). Effective organizational, interpersonal, and communication skills required to help resolve routine problems, answer general questions, and know when to escalate more complex issues. High school diploma(or equivalent) and 1-2 years of customer service and/or administrative experience.