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Application Support Specialist
Ref No.: 18-06667
Location: Coppell, Texas
Responsible for providing technical support leadership of all the application suites including Global Trade Repository (GTR) application suite and all ITP applications. The role will be executing all aspects of the operating procedures/runbooks within a predefined shift pattern. This role is expected to work closely with the required development teams, our Enterprise Infrastructure partners and our internal business clients to resolve and escalate technical support incidents where necessary.

Will be working on alerts

Need Unix, Windows, VMware, middleware, databases required. Cloud, AWS, ITIL a plus.

Hours are 12-9 PM, some weekend hours needed as well at times