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Manager, Medical Info
Ref No.: 18-04342
Location: Lawrence Township, New Jersey
IMMUNOSCIENCE US Med Communications Consultant Job Description

Analyzes and interprets scientific data to update or develop comprehensive, balanced, and accurate documents to appropriately respond to inquiries from health care professionals. Partners with the US Contact Center to ensure all US customer inquiries are handled with speed, quality and adequate customer service. Ensures US Contact Center agents are adequately trained on new scientific data and messaging. Manages and prioritizes multiple projects, provides solutions to complex problems, and delivers complete and accurate information within deadlines. Evaluates and contributes (via sales force training) on appropriate use of these processes. Appropriately represents company at medical conferences and responds to unsolicited inquiries from health care professionals with accurate and balanced information. Develops and maintains a high level of knowledge within assigned therapeutic area to provide high quality medical information support. Adheres to current company medical, legal, regulatory, and compliance standards and understands the implications of non-compliance. Maintains awareness of current industry practices that pertain to Medical Information.


PharmD, MD, PhD preferred with minimum of 1-2 years experience in clinical practice or pharmaceutical industry. Experience responding to unsolicited inquiries from health care professionals by collecting analyzing, interpreting and providing specific clinical/scientific data that is requestor-focused. Exposure to the pharmaceutical and health care industry. Understands the needs of health care professionals and demonstrates an understanding of pharmaceutical industry regulations. Demonstrated ability to manage various projects, solve problems, deliver on commitments, and work with multidisciplinary teams. Understanding of disease state and pharmacotherapy knowledge in area(s) of responsibility. Proficient in basic computer programs. Strong scientific/medical written and verbal communication skills required.