QA Analyst
Ref No.: 18-01980
Location: New Albany, Ohio
Large Company has a Contract Opportunity in New Albany, OH

QA- create execute test scripts

Experience with API, SOAP UI needed

• Evaluate Client requirements against the scope of the project, identifying and addressing any product gaps for the implementation . • Support the various testing phases, which include API integration, End to End testing, and User Acceptance • Provide technical product support to our Client Services team . • Triage and troubleshoot client API issues • Assist with encrypting and decrypting API content • Perform direct gateway testing via submission of API requests via an IDE or SoapUI • Assist with monitoring data management or utilities in the simulation environment • Validate Production moves, including certifications and keys for credential security • Review new API Specs and internalize for Client Support • Execute on regression testing with the Client • Address and resolve testing defects both internally and with Client, working closely with internal support teams. • Responsible for managing Client expectations, ensuring satisfaction through responsiveness and effective communication. • Responsible for detecting potential issues, supporting the Clients and implementing solutions when issues threaten to delay the project timeline, business operations, or the overall relationship. • Perform Client support activities, whether internal or external on a daily basis, including but not limited to issue resolution, reporting, and relationship management functions. • Responsible for documenting process flows, standard operating procedures (SOPs), implementation and training guides, and all other required internal/external materials for ongoing business needs. This includes creating, utilizing, and enhancing documents/deliverables necessary for providing exceptional support services.