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Parts Inventory Management Advisor
Direct Hire - Full Time Permanent
The Parts Advisor is responsible for supporting the clients dealer network and their parts inventory management optimization efforts.
This means being the central point of contact for all dealer enquiries and also consulting with the dealer parts team on optimal parts inventory management best practices to ensure top customers service levels.
This role will support Retail Inventory Management system (RIM Systems) utilization and optimization which enables daily parts stock order placement.
Regular review and analysis of client dealer parts inventory trends and status to enable optimization opportunities
Design and create Key Performance Reports to monitor trends to enable intelligent decision making - Consult with Parts Managers on their inventory and order behaviors to optimize customer service levels
Act as the central person of contact for all dealer facing enquiries within the the clients StockPro team - Work with the Retail Inventory Management (RIM) system product managers to ensure that the clientsRIM system (StockPro) is user friendly and has the right features to enable dealers to place their daily parts orders effectively.
Partner with national vendors that provide Dealer Management Systems to our dealer network to ensure that the clients RIM system (StockPro) is well integrated to ensure quality daily orders and proposals to the dealer network - Monitor daily parts order replenishment plans and processes for continuous improvement
Stay focused on problem solving per ordering behaviors and trends and close gaps - Provide the dealer network excellent customer service through efficient, positive and friendly communication
Bachelor's Degree (accredited school) or equivalent experience with emphasis in:
Statistics / Analytics
Logistics / Supply Chain Management
Must have 2 - 3 years (total) of experience in the following areas:
Automotive / Industry retail parts inventory management
Dealer Management System environments and vendor integration with OEM systems
Experience with performance measurements (KPI's) to steer and optimize parts inventory levels
Must have worked in a customer handling environment with proven customer handling skills with a professional approach and positive attitude
Business Intelligence and statistical analysis
Supply chain management and logistics - integrated approach to procurement and delivery
Computer Software utilization experience preferred - MS Excel, Cognos, Access, MS SQL and similar tools
Supply Chain Management
Knowledge of the principles and methodology for a process-orientated, integrated approach to procuring and delivering products and services to customers.
Administration knowledge of business and system processes, project management, and system processes
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Axelon Services, Corp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status.