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Customer Service Specialist
Ref No.: 18-00198
Location: New Albany, Ohio
Large Company has a Contract Opportunity in New Albany, OH


Assistant clients with program enrollment by handling both inbound inquiries as well as initiating outbound communications. Specialist will track client enrollment status/progress in system and perform verification of enrollment documentation. Specific duties include: -Answer inbound and make outbound calls to clients to resolve enrollment process inquiries -Initiate outbound follow-up emails -Track client enrollment progress through account memos and logging of all communications