Process Specialist
Previous Job
Process Specialist
Ref No.: 17-21142
Location: RIVERWOODS, Illinois
Large Company has a Contract Opportunity in Riverwoods, IL

This is a tactical role that are being shuffled from project to project.

Main role is managing volume.

Onboarding, terminations, rate adjustments, and some minor ad hoc reporting from ATS to Excel (5% of role), doesn't need pivot tables/VLOOKUPS.

Escalating anything out of standard process.

Will be doing process coordination.

Would take someone whose worked in HR or as an HR/Recruiting Coordinator/Assistant.

Database experience or ATS would be good.

The Process Support Specialist will play an important role in keeping the day to day processes on track. This person will need to organize many requests and collaborate with a large number of different departments to complete his/her job duties. This person will be in charge of on-boarding, extensions, terminations, payment lines, invoicing, requisition fulfillment and reporting via applicant tracking system/Excel for the Client Offshore Staffing labor category. Document all efforts and provide data to management, vendors and internal business partners. End User Access Support – Approve and decline system access requests. Define and document reasons for system exception requests. Manage queues for all Client processes and execute within defined SLAs. Follow up with contract approvals, timesheet discrepancies, project/resource allocations. Escalate any requests/transactions that do not fall within established processes to PSM leadership.