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Payroll Coordinator
Ref No.: 17-16975
Location: Pleasanton, California
Large Company has a Contract to Hire Opportunity in Pleasanton, CA
  • As a key member of the payroll operations team, the Payroll Operations Coordinator is central to ensuring issues are resolved and escalated timely and to support accurate and timely processing of pay for U.S. employees. In addition, the Payroll Operations Coordinator is the first line employee facing role for payroll and critical role in ensuring issues resolved accurately and timely and the consumer focus is always top of mind

    • Data entry of new hires and W-4, direct deposit, electronic pay statement forms into payroll system
      • Support eTIME issues/entry and distribute bi-weekly reminders to employees
      • Support tasks for banking processes e.g., reporting and data entry
      • Prepare manual checks as needed

      Other tasks to support payroll processing cycle as needed

      • Own the HR@Client Service Portal ticket incident management process for the payroll operations team
      • Resolve issues as assigned e.g., general payroll questions, employment verification (involving pay)

      Ensure issues are resolved timely within SLAs and own the management of open issues log with the HR@Client employee service team and escalate appropriately

      • Maintain operations and functions of the HR File room which includes filing all required documents in a timely and accurate manner.
        • Boxing, logging, tracking, sending and receiving files from Iron Mountain on an ongoing basis.
        • Ensuring ongoing daily, monthly and yearly duties related to file room retention periods are performed timely

      Owns management of incoming and outgoing mailings for team, including fax machine to ensure team has data needed for process and taxes in a timely manner

    • Knowledge of Enterprise and eTIME a plus