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Technical Support
Ref No.: 17-16684
Location: New Albany, Ohio
Large Company has a Contract Opportunity in New Albany, OH

2nd Shift: 2 PM-10:30 PM, Monday-Friday.

Entry-level role.

Responsible granting and maintaining access.

Will work in ticketing system primarily (ServiceNow).

Assist with troubleshooting w/ access issues.

Will be responsible for some password administration if helpdesk can't do it.

Will be responsible for some Outlook requests.

Will be working some mainframes and UNIX.

General knowledge of computers and applications.

Ticketing system knowledge.

Needs customer service skills.