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Asset Management Coordinator
Ref No.: 18-03557
Location: Center Valley, Pennsylvania
Position Type:Contract
Shift:First
Job Category:Admin/Secretarial
Benefits:Medical Insurance
Asset Management Coordinator

Contract role with a 3+ Month Duration

Rate of Pay: $19.67/hour.

Responsibilities:

Order Management:
  • Primary point of contact for sales forces to support their daily activities and to interact with sales management for necessary transaction approvals.
  • Process all order requests, allocating and releasing them to ensure a timely and accurate delivery.
  • Work with various division personnel to ensure equipment is available to fulfil requests from Sales Force.
  • Respond timely to inquiries regarding the status of orders, product availability and delivery and tracking information.
  • Effectively adhere to and utilize company policies and procedures to assist with problem resolution.
  • Operate within the department, Compliance and Regulatory policy and procedures set forth by escalation  teams, non conformities to management and Compliance as required.
  • Maintain appropriate records as required by JSOX.
System Management Knowledge:
  • Monitor and maintain inventory levels of demo equipment, using ERP system based tracking information available through various programs.
  • Run applicable reports to identify any back orders, and work to locate replacements and or suggest alternative strategies.
  • Represent organization in a professional and helpful manner by supporting telephone conversation with effective communication skills.
  • Periodically travel to and support Events to assist with the management of used assets.
  • Perform other related duties and or work as assigned.

Qualifications:
  • High School Diploma or equivalent required; Associates Degree preferred 2 to 3 years experience in Customer Service or Sales Support required.
  • Excellent Communication Skills are essential.
  • Ability to problem solve and makes decisions and ability to interact with internal and external customers of all levels.
  • Demonstrates strong organizational skills.
  • Strong propensity to multi task.
  • Extremely detail oriented.
  • Motivated, results oriented and persistent.
  • Proactive, takes initiative.
  • Maintains a positive attitude and works well within a team environment.
  • Handles stressful situations in a fast paced environment.
  • Effectively prioritizes workload time management.
  • Excellent verbal and written communication customer service skills.