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Field Sales/Service Representative
Ref No.: 18-02602
Location: Mississauga, Ontario
Position Type:Contract
Shift:First
Job Category:Manufacturing/Operations
Benefits:401K, Dental Insurance, Life Insurance, Medical Insurance, Vision Insurance
 
Contract Assignment in Mississauga, On
Pay Rate $25-35/hourly
*Candidates cannot begin assignment until drug and background screenings have been successfully completed.*

 
Qualifications:
• Education — BS/BA in business or engineering, with some chemistry background preferred.
 • Experience — Manufacturing experience with significant experience in a sales/service function, preferably at a customer site location.
• Special skills
 o Must have a strong work ethic and excellent customer relationship skills.
 o Strong communication skills both internally and externally
. o Must have strong problem resolution and technical leadership skills.
 o Strong PC capability • Certifications and licenses — n/a



Responsibilities:
Job Summary:
 Manage the site service functions for a major automotive OEM’s and metal container accounts
• Responsible for working with automotive pretreatment system, sealer applications, and additional process areas. Includes:
1. Performing daily tests and quality audits to ensure processes are within specifications.
2. Recording results and providing reports to customer management and staff.
3. Communicate effectively with plant personnel at all levels.
• Develop, manage, and apply organizational resources to provide excellent customer and technical support.
• Ensure the rapid resolution of problems and provide technical and product management support across multiple    technology platforms.
• Maintain high standards and professional image of the company.
 • Track shipments, monitor inventory levels and usages of products.
 • Champion site continuous-improvement projects that result in process efficiencies and recognized value.
 
 Analysis of Problems: Daily troubleshooting to resolve customer issues internally and externally.
Decision Making: Autonomy required at customer facilities on a daily basis. Decision making internally and externally related to projects, due dates and general follow-up with internal and external contacts. Internal and External Relations: Position will work closely with internal and external sales teams, sales management and technical service employees. Position requires daily interaction with customers at all levels of their organization