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Occupancy Planner
Ref No.: 18-02415
Location: Collegeville, Pennsylvania
Position Type:Contract
Shift:First
Job Category:Facilities/Maintenance
Benefits:Medical Insurance
Occupancy Planner: Moves, Adds, and Changes Manager

Contract Role with 10  month duration.


Responsibilities:
  • Key point of contact for all relevant stakeholders associated with Moves, Adds, and Changes
  • The Moves, Adds and Changes Manager will be responsible for supporting relocation process, working closely with Moves, Adds and Changes Lead and managing associated specialists to ensure success and customer satisfaction
  • To liaise closely with client nominated representatives and Central Data Team to ensure that effective communication is maintained between all parties involved in moves and changes
  • The Moves, Adds and Changes Manager primary responsibility is to project manage the  Moves, Adds and Changes processes, inclusive of client meetings, finances, health and safety and programming of support contractor activities.
  • Provide regular reports on progress and escalate issues as required to the Moves, Adds and Changes Lead
  • To achieve or exceed target standards for agreed Key Performance Indicators
  • To respond to customer requests for relocations and changes at very short notice maximising space occupancy and utilisation of buildings
  • Provide accurate and timely information to ensure CAFM systems are correct and current
  • Assist with estimates and scheduling of works and agree with customers
  • Manage and report on schedules and budgets for all relocation projects
  • Liaise with FM site teams to ensure successful handover of relocation associated projects is achieved
  • Supervise / audit relocation works out-of-hours to ensure snag free moves for occupation by client
  • Effectively apply organizational methodology and enforce project standards
  • Minimise exposure and risk on the project. Ensure project documents are complete, current, and stored appropriately
  • Create and maintain a database of FF&E
  • Provide self-audit and quality control of all documents, drawings, and standards subject to regulatory scrutiny
  • Working with the Central Data Team, manage document corrections and changes required.

Qualifications:
  • Bachelor’s degree (BA/BSc) from a college or university. A minimum of 2 years’ experience directly related to the delivery of strategic Real Estate and Moves, Adds and Changes services, or equivalent combination of education and experience.
  • Demonstrate strong communication skills
  • Able to deliver high quality work by following standard processes, methodology and customer-service standards.
  • Able to resolve operational problems and drive continuous improvement and operational excellence
  • Must have a valid driver’s license as much of the job involves inter site business travel.
  • Have a knowledge of Facilities Management and Computer Aided Facilities Management (CAFM) systems
  • Must have the ability to liaise with various stakeholders’ IT, FM and Engineering Teams
  • Must be self-motivated and well-organised, able to problem solve using their own initiative
  • Have good budget management skills including forecasting and cost control
  • Ability to write reports, prepare quality PowerPoint presentations and effectively lead discussions; ability to engage in active listening and effectively interact with clients and stakeholders at all levels
  • Ability to apply concepts of basic algebra and geometry to practical situations
  • Ability to solve problems and deal with a variety of options in varying situations and ambiguity; requires analytical and quantitative skills
  • High Level Understanding and appreciation of Project Management, Planning, Facilities Management Business acumen with an understanding of operational impact related to actions/decisions
  • Teaming/Consultant and Customer Service skills Critical thinking and problem solving;
  • Risk Identification and Analysis Awareness of Health & Safety and other legislation in respect of accommodation planning (occupancy capacities, fire escapes, facility provisions etc)
  • Microsoft Office Suite including PowerPoint, SharePoint, Visio and Excel
  • Ability to self-motivate and drive others towards clearly defined goals
  • Ability to document processes, procedures and best practices