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Strategy & PMO Analyst
Ref No.: 18-01461
Location: New Brunswick, New Jersey
Start Date / End Date: 10/01/2018 to 12/31/2019

Customer Job Title:Strategy & PMO Analyst

Assist the development of strategic deliverables such as presentations and analyses, and support the delivery of the FM Transformation Program via progress tracking, status recording and reporting, and action driving and documentation.

With respect to the Strategy portion of the role, the role directly supports the Director of FM Strategy & Transformation, who in his Strategy capacity, is responsible for the development of strategic deliverables such as executive presentations and analyses. These deliverables are often for leaders' consumption and consideration, whether within FM, Pharmaceutical Supply Chain, or FM's customers and stakeholders. Thus, they are often of a high-profile nature, and need to be delivered per deadlines and designed and formatted accordingly with crisp messaging and appearance.

With respect to the PMO Analyst portion of the role, the role directly supports the Global PMO Lead, who is responsible for maintenance of the FM Transformation Program plan and accurate status reporting of the various work streams and deployments comprising the Program, including Actions, Risks, Issues, and Dependencies. Each work stream has its own dedicated team, and key responsibilities for the PMO are to coordinate their deliverables and milestones across the program and escalate issues and risks in a timely manner.

The Transformation Program's overarching goal is an enterprise model for FM, and objectives are quantitative and qualitative, including sustainable cost reduction from in-scope baseline spend, improved risk management, standardization of Pharmaceutical workplaces, harmonization of FM services, and optimization of employee experience.

An ideal candidate for this role will have demonstrated experience in strategic thinking and assessments of potential strategies, presentation design and delivery, project management, and data analysis and reporting. S/he will also have experience of working effectively across a multiple regions and multiple stakeholder groups, on cross-functional teams and within matrix organizations.

Key relationships include collaboration with the Director of Strategy & Transformation, the Global PMO Lead, and the Transformation Program work stream leads and core teams.

  • Executive presentations and analyses:
    • Deliver high quality on time:
    • Compelling and logical storyboards, appropriate use of visuals, and concise writing
    • Clear and well-structured presentations with no redundancy nor omissions
    • Innate ability to quickly identify the most meaningful messages and how to communicate them
    • Inherent understanding of the most impactful ways of displaying data in quick-consumption formats
    • Clean and simple design and formatting
    • Accurately interpret and assess the impacts, pros, cons, and risks of evolving inputs into functional strategy, whether driven by internal customer needs or external industry forces
  • Accurate status reporting, collated and presented in clear visuals:
    • Accuracy of project plan and timely completion of snapshots
    • Standardized 'Weekly Leadership Update' including overall EFM Program status and workstream-specific status (scorecards)
    • Standardized weekly reporting (snapshots) per workstream
    • Risks & Issues status reporting
    • Priority actions reporting
    • Visibility of other watchpoints – e.g. slippages, critical path / dependencies
  • Program rigor and engagement – via clear cadence and disciplines instilled and sustained in the team:
    • Thorough project plan updates and snapshot reporting (per the agreed cycle per workstream)
    • Workstream attendance of regular weekly update calls
    • Preparation of thorough weekly updates with Program Leadership
    • Clear meeting invites with the right attendees
    • Well prepared updates for leadership meetings, including timely pre-reads as applicable
    • Where appropriate, meetings' key actions and decisions shall be noted and logged in the right place, with follow-up emails as appropriate (e.g. decision record emails)
    • Version control of key PMO documents, stored in the right locations, e.g. Project Plan, RAIDD Log
    • A well informed overall Program Team via regular cascade of program status details, successes achieved, summary decision records, slippages and watch points to all the work streams
    • Program health / status insights, timeline interventions and appropriate escalations:
    • True understanding of the Program Plan in order to flag watch points to Program Leadership (e.g. critical path slippages, risks, dependencies watch points, resource capacity issues)
  • Pro activity in driving resolution to delays:
    • Identify items on the plan which are delaying the Program (e.g. due to lack of sign-off, lack of meetings with the right people in the room)
    • Liaise with the work streams, discuss resolution options, remove blockages
    • Escalate as necessary to Program Leadership

  • Bachelor's degree or equivalent is required
  • Focused degree in Business, Finance, Engineering, Facilities Management, or a related discipline is preferred

Required –
  • Minimum of 2 years of related experience
Preferred –
  • Minimum of 2 years of related experience at a competitive consultancy firm
  • Experience in facility management, financial management, or performance management
  • Experience managing multifaceted initiatives including planning, resource management, and communications
  • Experience managing transformational change
  • Experience managing global project teams
  • Experience creating effective relationships across multiple business functions

Knowledge, Skills and Abilities:
Required –
  • Strong presentation skills
  • Collaborative approach and relationship building skills
  • General management skills and business acumen
  • Resourceful with a high degree of versatility and diversity of capabilities
  • Strong analytical and problem-solving skills
  • Knowledge of techniques and tools for project management
  • Strong project management skills, and proven organization, coordination, and action tracking skills
  • Proven experience in tactical plan development and execution
  • Proficiency in Microsoft Office Project, PowerPoint and Excel
  • Manage multiple demands simultaneously and collaborate in a matrixed, team-oriented environment
  • Effectively partner and deliver results in a matrixed environment is required
  • Work in virtual global teams and ensure a consistent application of processes and tools
  • Build consensus and impact outcomes without having line authority and negotiate trade-offs
  • Efficient use of technology to facilitate outcomes
  • Manage complexity and comfort with ambiguity
  • Excellent customer service mindset
  • Strong verbal and written English communication skills
  • Effectively communicate within all levels of the organization
  • Strategy – ability to think big picture and recognize and evaluate trends – and delivery – ability to think in terms of execution tactics and details – skills
  • Function effectively and multitask when presented with tight deadlines
Preferred –
  • Project Management / PMP certification
  • Six Sigma/Process Excellence tools, training and/or certification
  • Understanding of Facilities Management processes in a global setting