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Security Support
Ref No.: 18-01052
Location: New York, New York
Position Type:Contract
Start Date: 07/13/2018
The IT Security Support Unit is seeking a temporary consultant and requires highly-skilled and motivated individuals who maintains current, hands-on experience with IT Security and Physical Security related hardware, software and advanced knowledge of IT Security Fundamentals.

The Consultant(s) will be responsible for providing technical support and implementation services for all systems used

The hours are flexible including 8 hours of work and 1 hour for lunch. Respondents should be aware that the team operates 24x7 and may require consultants to be available occasionally to work extra hours or off hours. This work may require an onsite visit and/or accessing the systems remotely. Travel within the region may also be required. All candidates must undergo and pass an extensive background investigation and a signed NDA is required.

Responsibilities
  • Maintain support effectiveness and efficiency by defining, delivering, and supporting IT strategic plans for implementing information technologies.
  • Security infrastructure administration, implementation, monitoring, and support of network security resources including firewalls, VPN, IPS/IDS, Proxy, software applications, security events and enforcement activities, and associated tool administration.
  • Provide operations and event support, monitoring & analytics on both perimeter and internal infrastructure to ensure systems health.
  • Provide trouble resolution for Network and Security systems, applications, workstations, and servers.
  • Work with other technical staff to provide Incident Response to Network and Security events.
  • Open, Close and Update tickets in IT Service Desk trouble ticketing system.
  • Manage IT projects and work to meet business goals and timelines.
  • Coordinate and support upgrades, patches, maintenance and repairs with external vendors and perform related administrative duties.
  • Evaluate results, identify problems and trends, anticipate requirements and recommend technology strategies, policies and procedures to meet these requirements.
  • Enforce policies and procedures such as but not limited to Change Management as per IT and Industry best practices.
  • Create technical documentation and provide reporting as necessary.
Risks
  • Work performed on premises includes occasional lifting of equipment and consultant must be able to lift 25 lbs.
  • Supporting remote sites will occasionally require driving an issued vehicle. The valid driving license is required.
DELIVERABLES & Due dates
Documents detailing:
  • Business Process Flows
  • Requirements
  • Test Plans
  • Test Cases/Scenarios
  • Action Item Logs
  • Risk Matrices
  • Status Report
Qualifications, Experience, and Education

Critical Key Requirements
  • Security infrastructure administration, implementation, monitoring and support of network security resources
  • Trouble resolution for Network and Security systems, applications, workstations and servers
  • Operational and event support, monitoring & analytics on the perimeter and internal infrastructure
  • Experience with administering Firewalls, Proxy servers, Internet gateways, ACL's, SIEM and event correlation.
  • Bachelor's degree in Computer Science, Information Technology or related discipline;
  • Minimum 5 Years of hands-on IT experience within IT Security.
  • Experience with administering Firewalls, Proxy servers, Internet gateways, ACL's, SIEM and event correlation.
  • Strong knowledge of IT Security, Project and Change Management processes.
  • Great attention to details and must be able to meet critical project timelines.
  • Working knowledge of network concepts and proven ability to provide basic troubleshooting and support for an environment that includes Cisco, Juniper, SolarWinds, Check Point, Palo Alto, Blue Coat, McAfee, FireEye, Splunk, Tripwire, Internet and email gateways, among others.
  • Knowledge and experience with IT security methods, best practice and Incidence Response.
  • Familiarity with security applications, access control, data protection and monitoring tools
  • Working knowledge of Disaster Recovery and Business Continuity.
  • Experience with Microsoft Office 365 with an emphasis on Project and Visio.
  • Ability to work with minimal supervision and handle critical situations in a 24x7 environment.
  • Excellent verbal, written and communication skills.
  • Must pass an extensive background check.
  • Public Safety Security systems, Electronic Security Systems, CCTV and physical security related technologies.