Ref No.: 17-00103
Location: New York, New York
Start Date: 09/27/2017
Desired Start Date: ASAP

Critical Key requirements
  • A minimum of 4-6 years BA experience
· A minimum 2-3 years working experience with Railroad business
  • A minimum 2-3 years hands-on experience in one of the system products: Infor-EAM, Bentley InspectTech, Optram, and APM.
  • Strong analytical and problem solving skills


The IT Strategy & Program Management Office division of the MTA IT Department is seeking One (1) temporary consultant to serve as an onsite IT Requirements/System Analysts to perform business and system analysis; develop specifications and necessary documentation in compliance with MTA standards and procedures and to assist in configuring, testing systems to deliver the technology solution to the MTA businesses.

At the starting point, the selected candidate will be working with but not limited to one MTA IT business unit for its enterprise asset management projects. The purpose and goal of EAM projects are to deliver technical solutions to address the overall business asset management needs.

Please note that MTA IT is reserving the right to request the selected candidate for a short-term furlough during the employment period if applicable.

  • Assist the PMO with overall Business and System Analysis for technology related initiatives.
    1. Perform analysis of business processes, business and system requirements and system design for the development and configuration of software applications that support MTA business requirements
    2. Employ structured modeling techniques and tools to describe business functions, processes, information and technology designs
    3. Define, design and author project business, functional and technical requirements
    4. Provides references for users by writing and maintaining user documentation; providing help desk support; training users
    5. Prepares technical reports by collecting, analyzing, and summarizing information and trends
    6. Develop and maintain technical and standard documentation for program development activity in a timely and high quality manner
    7. Maintains system protocols by writing and updating procedures
    8. Develop and maintain of system and functional test plans that adequately test the defined requirements and functions
    9. Document As-Is and To-Be process flows for existing and future systems
    10. Coordinate and facilitate meetings such as business process reviews, requirements, and various status reports
  • Adhere to a Standard Project Development Life Cycle approach
    1. Develop and support critical project documentation throughout the project life cycle, from Initiation and Requirements stages through Design, Development, Test, Implementation and Closeout. This includes but is not limited to As-Is and To-Be process flows, Requirements Documentation, Test Plans, Implementation Plan, User Manuals, Training Materials, Transition Documentation, etc.
    2. Perform data analysis and producing the analysis result reports as applicable
    3. Support system integration testing, UAT, and implementation cutover testing
    4. Support transfer to Operations & Maintenance Groups and Change Management control processes

  • Describe the type of work consultant will be performing on MTA premises (eg, lifting, driving, construction or desk work only) and duration on premises (No)
  • whether any work will be performed within 50 feet of track right-of-way (No)
  • Whether the work may involve areas with environmental risks (lead, asbestos) -- substantial or minimal (No).

Documents detailing:
  1. Business Process Flows
  2. Requirement documents, e.g. functional requirement; fit/gap analysis, Traceability matrix, etc.
  3. Data analysis report
  4. Test Plans
  5. Test Cases/Scenarios, Test Reports
  6. Action Item Logs
  7. Issue and/or Risk Matrices
  8. Status Report, Meeting Minutes

  • Minimum of 4-6 years' experience in IT Requirements/ Business Analyst role
  • Detailed understanding of, and experience with, all ITIL processes
  • Excellent oral, written and presentation communication skills
  • Minimum of 2-3 years' working knowledge in Railroad and/or Bus operation
  • Minimum of 2-3 years' hands-on experience with Infor-EAM (Enterprise Asset Management), and/or one of the Bentley product tools (InspectTech, Optram, and APM)
  • Strong analytical and problem solving skills
  • Ability to effectively prioritize and execute in a high-pressure environment
  • Ability to independently set priorities and meet deadlines in a fast-paced environment; a self-starter
  • Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
  • Proficiency with Microsoft SharePoint version 2010 and higher
  • Proficiency with Microsoft Visio for flow charts/process flows version 2003 and higher