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Systems Administrator
Ref No.: 18-00275
Location: St. Louis, Missouri
Position Type:Full Time/Contract
Start Date: 03/08/2018
Job Title: Systems Administrator/IBM ClearCase/Clearquest

Relevant Experience (Yrs): 2+ Years of Unix/Windows experience

Technical/Functional Skills:
  • Primary Skills

o Linux/Unix/Windows Server Administration
o IBM ClearCase/IBM ClearQuest Knowledge
o IBM RTC
o Shell Scripting knowledge
o JIRA
o Requires experience troubleshooting end user devices and configuration.
o Must be able to communicate with customers and troubleshoot issues supporting a complex environment
  • Secondary Skills

o TFS knowledge
o SharePoint
o High level of proficiency with Microsoft Office

Roles & Responsibilities:
  • Process Access Management requests, Triaging mailbox, Incident Management coordination, Management of ticket backlogs, Troubleshoot and customer support of IBM ClearCase, IBM Clearquest,
  • Collaborate with cross functional teams virtually and in person for Production support.
  • Create and maintain process documentation
  • Create process improvements
  • Requires the ability to multitask and well work under pressure
  • Requires excellent communications skills, both verbal and written
  • Must feel comfortable working in a fast-paced, dynamic and flexible environment
  • Must be able to work shift as needed
  • Must be able to work extended hours as needed including being available for off hours production support.