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Cloud Developer
Ref No.: 18-05170
Location: Southlake, Texas
Position Type:Contract
Start Date: 10/08/2018
This position will serve the RCS Chat application running in the VCP virtual environment and may be tasked to work on new tenant builds and/or daily operation of the application as determined by business needs.

SPECIFIC RESPONSIBILITIES
  • Coordinate and oversee routine care and maintenance of Linux/Openstack Application-Deployment/DB Administration as well as debugging techniques for the application and system running as VNF.
  • Participate in VCP tenant build, transport build and external network element interconnection activities as needed to meet the system build and capacity objectives.
  • Ability to comprehend functional system architecture and technical design in order to support the daily application build and run activities.
  • Implement software upgrades including First Office Application (FOA) loads, new application and service deployments and patching of application, OS and supporting apps.
  • Work directly with engineers from the RCS team, as well as, other support teams or vendors as needed to complete build or run activities.
  • Report any issues or opportunities for improvement in application performance, architecture, KPI measures for compute, storage and related transport focusing on reliability, availability and serviceability in virtual and physical environments.
  • Produce written documentation related to the operation and maintenance of the application or operating environment(s).
  • Review, investigate, troubleshoot, close out Remedy trouble tickets and provide escalation support as needed for production service issues in coordination with application and operations teams.
  • Review, approve and implement Methods of Procedures for system changes, and test plan documents for new product or service rollouts.
  • Provide advice, direction and implementation support on Network Security issues to Operations, Engineering, and Management teams to ensure compliance with current policies and vulnerability exploit mitigation efforts.
  • Effectively manage vendor relationship and work with them to ensure their products and services meet Telecommunication' requirements and standards.

REQUIREMENTS/QUALIFICATIONS
  • Bachelor's Degree in related field or equivalent work experience
  • 5 years Linux experience required, certification preferred
  • Experience with application support of cloud-based infrastructure-as-a-service platforms: OpenStack preferred
  • Networking experience including managing load balancers and firewalls, troubleshooting connectivity issues, packet capture and analysis, certification preferred.
  • Experience running applications with backend DB's and servicing application interactions with the DB's such as: Cassandra, Mongo, Maria, Couchbase, Oracle RAC.
  • Experience with configuration management and automation tools such as Ansible
  • Experience with orchestration template technologies such as OpenStack Heat Experience with logging and reporting solutions such as: Logstash, Elasticsearch, and Kibana (ELK), Grafana, or Splunk
  • Familiarity with monitoring tools such as: Irisview, NetScout, Wireshark, SevOne beneficial
  • Knowledge of protocols such as: TCP/IP, UDP, DNS, NFS, Diameter, SIP, MSRP, LDAP, SMPP
  • Experience with logging and reporting solutions such as: Logstash, Elasticsearch, and Kibana (ELK), Grafana, or Splunk
  • Scripting skills desired such as: shell, Python, Yaml, Ruby Experience with
  • Telecommunication processes for submitting configuration requests to various network teams required to complete related system builds a plus
  • Working knowledge of Telecommunication processes and procedures for change requests and network implementation preferred.
  • Experience with wireless Telecom technologies including IMS and SMS/MMS messaging systems a plus
  • Experience managing 3rd party vendor relationships and/or resources.
  • Strong interpersonal skills and demonstrate ability to work with others to achieve project goals.
  • Excellent written and oral communication skills
  • Must be able to effectively manage changing priorities