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Sr. IT Business Analyst/Technical Product Owner
Ref No.: 18-03992
Location: St. Louis, Missouri
Start Date / End Date: 05/15/2018 to 06/15/2019

The Senior Technical Product Owner (Sr. TPO) owns all aspects of their technical products, leading business value creation and managing overall product health. The Sr. TPO applies specialized product knowledge and expertise to understand business and technology objectives, communicate the product vision and roadmap, prioritize and translate needs into requirements to ensure that expected outcomes are achieved.

Relationships and Vision, Delivering Iterative Value
Has overall ownership of a defined capability or technical product area, including product value, cost of ownership, health and non-functional requirements (reliability, scalability, usability, security, performance, etc.). Cultivates trusted relationships with Business/BAT and Technology partners to foster teamwork and a shared understanding of the product vision, goals and priorities. Develops and maintains a technical product roadmap and backlog to capture business themes, epics, and stories while collaborating with stakeholders to prioritize the highest impact work to be delivered soonest.

Deep Product Knowledge
Takes a lead role in engaging business partners and various stakeholders to understand requirements, pain points, hidden needs and expected outcomes. Leverages knowledge of the product's value stream and system interactions to identify when new features or product changes are needed to achieve business value. Communicates stakeholder goals and expected outcomes to the engineering team and writes definition-of-ready user stories, incorporating architectural changes recommended by engineering. Facilitates product backlog grooming sessions, ensuring the highest impact work is delivered soonest.

Leading Across Teams
Actively participates in planning sessions that form cohesive, iterative plans and ensure the team's work creates the iterative value (e.g. supports the completion of MVPs/Epics in concert with other teams). Proactively resolve upstream dependencies and resolve conflict effectively across teams. Participates in team standups, and retrospectives, facilitates dialog with stakeholders during sprint reviews/product demos.

Owning Product Health
Identifies, monitors and communicates technical product health metrics and KPIs and advocates for product improvements with Business/Technology partners. Manages allocation of team capacity to ensure appropriate levels are utilized for product health improvements and reduction of technical debt (e.g. integration and deployment of tooling, test automation, etc.)

Make Teams Awesome
Leverages agility tools (e.g., Jira) and implements strategies to optimize team performance and achieve overall department objectives (e.g., manage story aging, manage WIP, epic size/throughput, etc.).


Formal Education and/or Training:
Bachelor's degree in related field or equivalent work experience

Years of Experience:
8-12 years relevant experience or Master's degree and 6-10 years of relevant experience
Previous coding experience preferred but not necessary
Experience working in technology or in close engagement on component preferred

Certified Scrum Product Owner (CSPO) preferred, but not necessary

Computer or Other Skills:
Microsoft Office
Agile requirement tools (JIRA, Rally, etc.)
Collaboration tools (HipChat, Slack, Confluence, etc.)
Diagramming and drawing tools (Visio, etc.)

Knowledge and Abilities:
• Experience writing user stories
• Knowledge of user experience and solution design essential
• High degree of comfort in fast-paced dynamic / ambiguous environment
• Proven skill at balancing technical knowledge with business possibility and acumen
• Ability to work cross functionally with Compliance, IRM, Infrastructure, and Software Engineering
• Passionate stakeholder advocate with ability to identify and meet customer needs within agile framework