Operations - Application Support
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Operations - Application Support
Ref No.: 18-03279
Location: Maryland Heights, Missouri
Position Type:Contract
Experience Level: 4 Years
Start Date: 04/06/2018
We are looking for an IT professional with at least 5 years' experience in operations/production support role, assisting users with system issues. You must also have the ability to understand issues impacting users, glean true system issues from user errors and determine business impact.
Ability to track and prioritize issues with assistance of senior analysts.
Candidate will need to monitor system alerts and reports and track deviation from baseline.

Expertise in Microsoft Office.
Familiar with JIRA, Client ALM.
Ability to construct and run SQL queries as part of troubleshooting.

Candidate may need to provide some support on weekends in the short term. On occasion, candidate maybe asked to do some QA work.