Previous Job
Mission Critical - Tier 1 Software Operations Support
Ref No.: 18-02586
Location: Alpharetta, Georgia
Start Date / End Date: 03/04/2018 to 03/03/2020
Mission Critical - Tier 1 Software Operations Support

Client project skillset:
· 8+ years experience in Java and C/C++ development and support.
· 5+ years experience on UNIX\Linux environment. Ability to build Apache server with Oracle and PHP.
· 5+ years experience in Oracle database. Ability to write PL/SQL and strong knowledge on database tuning.
· 5+ years experience Java Webservices
· 3+ years experience on Java Swing, GWT, and Web Service.
· Strong knowledge of Core Java 1.5+, Java Swing, JDBC, Hibernate, and Threading model.
· Strong knowledge of web related technologies including GWT, Web Service, XML, HTML, CSS, and Tomcat.
· Design and code from specifications, analyzes, evaluates, tests, debugs, documents, and implements complex software apps;
· Uses coding methods in specific programming languages to initiate or enhance program execution and functionality;
· Perform project management of estimating, scheduling, and monitoring tasks;
· Manage, administer, and maintain all internet and intranet sites;
· Research/analyze data processing functions, methods and procedures;
· Monitor program execution for expected performance;
· DEV/OPS experience working with development teams on the deployment of web based applications utilizing (Eclipse, Java, Maven/Gradle, GIT/eGIT, Artifactory, Ansible, Puppet, etcetera)

· Provide 1st tier productions support and development of security applications
· Troubleshoots, deploy, administers and maintain multiple applications at one time
· Provide quality support to a varied user community via Remedy, email and voice communications

· Maintain system environments, scripting and configuration changes
· Research problems and may support other internal groups and vendors
· Respond to, research and resolve trouble reports and system alarms to determine problem severity and diagnose, determine and execute appropriate response actions
· Evaluate alarming structures and determine optimal ways to proactively recognize trouble
· Responsible for analyzing problems, developing solutions and making decisions that impact projects
· Consistently looks to recognized application deficiencies and recommend changes to development teams
· Participates in cross-functional projects as scheduled
· Ensure systems implementations occur in accordance with the established Change Control procedures
· Proactively communicate status reports and issues to management

· Availability 8am – 8pm EST to provide EDN/West Coast support, along with off hours depending on project needs and maintenance windows