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URGENT DATA INFORMATION ARCHITECT/TECH WRITER
Ref No.: 16-00018
Location: Columbia, South Carolina
Position Type:Contract
Start Date: 10/03/2016
 
 
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Excellent written skills (English); Proven work experience in process improvement; Ability to identify processes that must be in place for an IT organization to be efficient; Extensive knowledge of IRS Pub 1075, NIST 800-53, ITIL, and CJIS; Ability to work with server and end-point technicians to develop detailed procedures; Ability to quickly grasp complex technical concepts and make them easily understandable in both text and diagrams/flow charts; Ability to deliver high quality documentation with attention to detail.

 
Category Name Required Importance Level Last Used Experience
Documentation/Language Technical writing Yes 1 Lead Within 6 Months 6 + Years  
Miscellaneous Ability to analyze and document, business and system processes using various methods and tools. Yes 1 Lead Within 6 Months 6 + Years  
Miscellaneous ABILITY TO DEVELOP, COMMUNICATE AND PRESENT PROJECT DOCUMENTATION AND REPORTS Yes 1 Lead Within 6 Months 6 + Years  
Miscellaneous Development processes Yes 1 Lead Within 6 Months 6 + Years  
Miscellaneous Interpret business process and business data models Yes 1 Lead Within 6 Months 6 + Years  
Miscellaneous Process Management Yes 1 Lead Within 6 Months 6 + Years  
Miscellaneous Process Optimization Yes 1 Lead Within 6 Months 6 + Years  
Specialties Business Analysis experience Yes 1 Lead Within 6 Months 6 + Years  
Specialties Business Analysis experience to include data flow diagrams, requirements specifications, use case scenarios, and acceptance testing. Yes 1 Lead Within 6 Months 6 + Years  
Specialties Creating reporting standards and processes Yes 1 Lead Within 6 Months 6 + Years  
Specialties Documentation Yes 1 Lead Within 6 Months 6 + Years  
Specialties Experience in developing and maintaining documentation for policies, procedures, and best practices Yes 1 Lead Within 6 Months 6 + Years  
Specialties Experience in system analysis and information technology Yes 1 Lead Within 6 Months 6 + Years  
Specialties Experience with security and data classification related to CDC, HIPAA, and CJIS Yes 1 Lead Currently Using 6 + Years  
Specialties Expertise of data governance/data stewardship principles, polices, processes, implementation, and tools Yes 1 Lead Within 6 Months 6 + Years  
Specialties ITIL Incident and problem management processes Yes 1 Lead Within 6 Months 6 + Years  
Specialties NIST Security Yes 1 Lead Currently Using 6 + Years  

 
SCOPE OF THE PROJECT:
Candidate(s) should possess a proven knowledge of process improvement with strong emphasis in technical writing. Candidate(s) will be responsible for performing a gap analysis in a shared services organization to identify areas where processes need to be defined, written or improved upon to gain efficiency, standardization, compliance and consistency. The candidate will be responsible for providing a remediation plan, writing procedures and implementing processes that were identified in the gap analysis. The ability to work independently and to work outside of the normal work hours, as needed, is required.

DAILY DUTIES / RESPONSIBILITIES: Work with internal teams to obtain an in-depth understanding of the services offered and processes necessary to implement those services in a consistent manner; Produce high quality documentation and flow charting to document those processes; Design, document and maintain onboarding processes.

REQUIRED EDUCATION: Bachelor's Degree in a relevant field of work or equivalent work experience.