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DMAS - UAT Specialist/ EDWS Support Technician
Ref No.: 18-00415
Location: Richmond,VA, Virginia
Start Date: 10/11/2018
 In person IVs only. Candidates MUST BE direct W2 employee with your company - no sub-vendors accepted
Is (or will ) this candidate be a direct W2 employee of your company should an offer be extended?
Has your candidate been submitted to CAI in the past? If so, for which agency and when?
Is candidate willing and able to travel to Richmond, VA for a personal interview? Manager will conduct in person interviews after a phone interview is completed, NO Skype, NO exception


ABOUT THE ROLE

In this role, you will be responsible for communicating the UAT results back to the project team and for proactively troubleshooting/resolving any issues. Additional tasks will include performing problem solving exercises to determine issues and ensure the continued use of the application.  

Duties or Responsibilities: 
- Track and escalate production issues and report periodically to the testing team and project manager
 - Analyze production issues to determine root cause and providing fix recommendations to the development team
- Support tasks to include alert monitoring for periodic jobs, opening trouble tickets, general escalation, client coordination, and vendor interactions. 
- Assist with planning and testing of application, configuration and database design
- Direct the work of testing teams as they design and execute tests and evaluate results t
- Prepare test scripts, required test documentation, and test data
- Review test results and evaluate for conformance to design
- Translate verbal and written requirements/functional specifications into effective test cases/scenarios in order to conduct integrated, scenario-based useracceptance testing of a complex healthcare system
- Document defects identified during test case execution and work with developers to resolve the defects
- Create a test plan and a test calendar to coordinate testing within the project and establish time-lines for successful completion
- Assist in preparing time estimates and justification for assigned tasks 
- Work with client to resolve issues and validate requirements within their specific areas of responsibility 
- Conduct quality assurance activities such as peer reviews of test cases, test plans, and test case execution results
- Support User Acceptance Testing activities not specifically mentioned above 


Minimum Qualifications:

- 3-5+ years of relevant production support experience working with SQL 
- Good communication skills and the ability to effectively communicate statuses to stakeholders
- An analytical approach to triage issues and escalate when required. 
- A Bachelor's degree in a related field. 

Education: Bachelor's Degree 
Experience: Minimum 3+ years 

 
kill Required / Desired Amount of Experience
Relevant production support experience working with SQL Required 4 Years
Good communication skills and the ability to effectively communicate statuses to stakeholders Required 5 Years
An analytical approach to triage issues and escalate when required. Required 5 Years
Bachelor's degree in a related field. Required