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Field Service Technician I
Ref No.: 20-01771
Location: Bakersfield, California
Find out why eXcell is the employer of choice for contractors! Join eXcell and enjoy our generous employee benefits!
 
* * * Contract to Hire Opportunity * * *
 
For this Field Service Tech position, we’re looking for candidates with great customer skills, admin skills, and printer repair experience in addition to field support experience. This Tech will cover general territory from Bakersfield to Fresno.
  • This is a driving position which requires a DMV background check to be completed
  • Use of reliable, personal vehicle required – miles reimbursed according to CompuCom policy
  • Overtime and on-call will be required – 3-week rotation
Overview:
  • Technician will travel to each client’s location to provide service
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
  • Works under general supervision
Required Qualifications:
  • 3-5 years of experience supporting desktops, laptops, and printers
  • Field service experience and printer repair experience required
  • CompTIA A+ certification and/or CSAT skills preferred
  • Customer service skills and experience required
  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
  • Interpersonal skills needed to interact with a wide range of users and environments
Basic Needs / Haves:
  • Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)
  • Ability to work from a bent, crouched, or kneeled position
  • Ability to lift and move in IT equipment

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.