Previous Job
Desktop Support Technician / Network Technician
Ref No.: 20-01538
Location: Andover, Massachusetts
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
* * 6 Month Contract Opportunity * *
We are currently looking for a Desktop Support Tech to provide service for computers and Networks.
The schedule will be M-F, 8 to 5 and there may be overtime.
  • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
  • Receive and manage new equipment
  • Update the Configuration Management Database (CMDB) where appropriate:
    • Status
    • Current Usage
    • Asset Tag
    • Operating System
    • Support Level
    • DMS Branding
    • Configuration Item Owner
  • Install network components including:
    • Switches
    • Access Points
  • Set up and deploy CISCO VOIP phones
  • Deploy and configure MFP Printers
  • Configure and deploy label printers
  • Configure and deploy handheld scanners
  • Build, configure and deploy lab PCs
  • Coordinate AP installs
  • Build, configure and deploy imaged laptops
  • Work with the site Network Team for network and wireless system tune-up
  • 4+ years of network experience and/or CCNA
  • Networking and Windows 10 knowledge required
  • A+ certification a plus
  • Solid experience and understanding of IT services and products
  • Ability to transform technical IT language into terms everyone understands
  • Relatable with customers and impeccable with follow-through
  • Not intimidated by problems you’ve never seen before – confidence is key!
  • Hungry to work hard and hungry to grow your career!
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit