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IT Printer Support
Ref No.: 20-01329
Location: Atlanta, Georgia
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.
— IT Printer Support — Remote Opportunity for a 6-Month+ Contract —

* * * Day Shift: Monday-Friday, 8 am-5 pm EASTERN TIME * * *

Essential Job Functions:
  • Streamline document management
  • Automate document distribution
  • Support software on printers
  • Enterprise printer platform
  • Provide infrastructure technical support
  • Reconfigure printers
Experience / Education / Computer Efficiency Requirements:
  • Strong organizational and time management skills are critical
  • Demonstrated active listening skills
  • Exceptional analytical and problem-solving skills
  • Ability to work independently, think critically, and define an appropriate course of action and follow through to ensure the issue is resolved in a timely manner
  • High level of accountability for all tasks and assignments
  • Excellent attention to detail and strong verbal and written communication skills are essential
  • Experience working with enterprise output products (client) preferred but not required
  • Strong computer skills, including ability to access internal resources, navigate multiple computer programs, quickly learn new tasks and effectively troubleshoot moderate to complex computer issues
  • Experience with triaging, diagnosing, and troubleshooting printers and Windows 7 & 10
  • Understand how to triage equipment
  • Needs to be efficient and quick to respond
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit