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Technical Writer 1
Ref No.: 20-01080
Location: Redmond, Washington
At eXcell, you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join eXcell!
The Technical Writer in this position will perform three primary duties:
  • Develop and improve internal documentation on wikis and SharePoint
    • The documents will show internal users how to configure and use security and compliance tooling
    • Work will also include creating video clips demonstrating functionality
  • Work directly with internal customers to analyze their usage of the tools and advise them on how to use them more effectively
  • Help new customers onboard to the internal tooling – this will involve driving communications with several parties and running scripts to customize and configure the tools
  • 1-2 years’ work-related experience required
  • Must have excellent writing, analytical, and problem-solving skills
  • Must be able to demonstrate the ability to learn specified technology quickly
  • Demonstrated ability to combine technical expertise with technical communication skills
  • Must be able to work independently, directly with customers, and as part of the development team
  • Must be highly organized
  • Some coding / scripting experience with PowerShell preferred
  • Bachelor's degree in Technical Communications, Journalism, English, or equivalent
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit