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Sales Onboarding Enablement Program Manager
Ref No.: 20-00845
Location: San Francisco, California
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We are looking for a technically savvy individual to help enhance and drive onboarding for new sales employees and existing salespeople who are new to their roles. In this role, you will work with all segments of the client sales team during the onboarding period including Enterprise Sales, Inside Sales, Account Management, Solutions Engineering, Sales Development, and supporting roles. 

Our ideal candidate is passionate about training and developing curriculums that accelerate the growth of new sales hires and ensures sales success in driving revenue. This is an amazing opportunity to have a significant impact on the success of the sales team by owning the ramp experience, improving time to ramp new sales hires, as well as to increase overall business productivity.

  • Lead the design, delivery, effectiveness, and continuous improvement of the existing sales onboarding program to reduce ramp times
  • Deliver bi-weekly onboarding at the HQ offices to all Global Sales new hires
  • Manage a blended learning model to include classroom, webinars, self-paced, and event-based training, leveraging conventional and new technologies (e.g. podcasts)
  • Coach and mentor new hires throughout the ramp period and foster a culture of peer to peer and manager coaching
  • Maintain the Learning Management System with curated content, self-service, and certification mechanisms, ensuring all content is current
  • Establish key performance indicators to track sales onboarding program efficacy; work with vendors and Sales Operations team to further develop and maintain KPIs, dashboards, and reporting to drive onboarding improvements
  • Monitor new hire and new-to-role progress and communicate regular status updates to key stakeholders in Sales Enablement, Ops, and Sales Management
  • Develop, contribute, and help maintain sales enablement resources and materials including learning paths, certification programs, sales playbooks, and a content library
  • Monitor Slack, e-mails, and various online and offline sales channels to respond to Sales questions / comments
  • Support planning and implementing all internal sales events
  • 3+ years of sales enablement experience and 2+ years of quota-carrying sales experience or sales team management experience with emphasis on coaching and mentorship
  • Proven track record in creating, delivering, and training a sales org successfully with measurable results in fast-paced environments
  • Strong ability to represent concepts as well as summarize and communicate complex ideas into a curriculum with a strong sense of how sales professionals think, operate, and absorb training
  • Experience developing training guides and/or modules for consumption by a broad audience; this includes the use of presentations, interactive sales exercises, and other sales training content development
  • Experience and familiarity of working with Challenger Sale a strong plus
  • Strong knowledge of the software development landscape and ability to articulate technical aspects
  • Excellent presentation and delivery skills
  • Excellent oral and written communication
  • Excellent prioritization and organization skills
  • Ability to thrive in a dynamic and changing environment
  • Collaborative working style and experience working across a company with teams of varied size to achieve common goals

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit