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Lab Support Senior Engineer
Ref No.: 18-07806
Location: Durham, North Carolina
Title: Lab Support Engineer
Location: Durham, NC
Duration: 6+ Months with Potential for Extension.


Key Responsibilities Include:
  • Set up, configure of complex systems and software.
  • Understand lab infrastructure requirements and makes recommendations.
  • Perform SAN configurations, zoning tasks and troubleshooting. Setup, configure and troubleshoot Ethernet networks.
  • Communicate equipment status clearly and promptly
  • Interact with vendors to troubleshoot hardware and software faults
  • Coordinate parts replacement and RMAs for servers, switches and arrays
  • Maintain data center cabling, power and maintenance standards · Participate in inventory tracking
  • Work independently and demonstrate initiative

Other duties as required:
  • Understanding of Unix, Linux, Windows and VMware Operating Systems. · Understanding of hardware and software interactions, and ability to apply this understanding to resolve issues
  • Technical understanding of computer hardware and firmware, BIOS, iDRAC and LOM · Proficiency in reading and understanding technical schematics, drawings, and data sheets
  • Clear written and verbal communication.

Preferred Skills:
  • Hands-on experience in a data center environment.
  • Hands-on experience with Virtualization.
  • Hands-on experience with Dell servers, Fiber Channel protocol analyzer, Cisco and Brocade SAN infrastructure and Dell EMC storage arrays