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Systems Analyst
Ref No.: 18-07787
Location: Frisco, Texas
Title: Systems Analyst
Duration: 1 year +
Location: Frisco, TX

**W2 Only

Job Summary
  • This position will focus on analyzing, documenting, and making recommendations necessary to allow effective closure / consolidation of existing customer facilities.
  • The Systems Analyst will work closely with the Project Manager to detail on follow-up on proposed activities. In this role, you will perform analysis of Clients employees work patterns, defining the applications that are used, the underlying technologies with an eye on those duties being transferred to employees in other locations.
  • You will provide documentation to end-users to allow them to quickly ramp up and use the Client's applications correctly in these locations and identify any technology updates that need to occur to facilitate this effort.
Job Duties
  • Defines application need by conferring with clients; evaluating procedures and processes. Develops solutions by preparing and evaluating alternative workflow's.
  • Creates technical documentation to enable applications at various locations. Creates end-user documentation to ramp up end-users into their new roles quickly.
  • Travel to remote sites and shadow end users to understand how they work and document their findings
  • Provides reference by writing documentation. Capable of effectively reporting statuses in person or conference calls with senior leaders
    Attend and interface for due diligence for site consolidation opportunities - track progress and performance results – report to project manager and advisor team
  • Remain very professional when interacting with end users and other teams to accomplish goals.
  • 5 - 6 years' experience as a Systems Analyst
  • Ability to travel 25% of the time
  • Understanding of DNS, VPNs, Citrix, Network Shares, Active Directory
  • Ability to sit with end users and document how they do their work relating to IT tools, application, PCs, security access and network.
  • Ability to design a new user workflow as a telecommuter vs their current office IT Processes
  • Excellent Microsoft Word, Project, Excel, and Visio skills
  • Ability to track down user information from multiple sources of people and documentation
  • Coordinate and execute testing of application and systems
  • Ability to work with Network, Site Support, Storage, Telecom and other teams to address any issues with working with the new user IT Processes
  • General application and desktop support knowledge Experience with workflow optimization preferably in a medical healthcare center environment.
  • Experience with data integration and conversion processes, preferred.

NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.