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Salesforce BA with Insurance Exp.
Ref No.: 18-07486
Location: Aliso Viejo, California
Sales Force BA Roles and Responsibilities • The Salesforce Business Analyst has hands on experience implementing SalesForce functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during the implementation phase. • Experience working with customers to elicit and analyze their requirements, develop designs, and implement SalesForce. • Must possess strong configuration skills such as such as creating screens, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards , lightning UI and other configuration related activities. • Must be willing to work with Developers as needed for complex customization. • Experience implementing SalesForce solutions using Agile methodology. • Must also work closely with Scrum Master and other team members in a collaborative manner to achieve common team objectives. • Must also present Prototypes/Demos to business users as required. • This resource is also expected to participate in daily stand up meetings as well as all other activities normally expected from a scrum team. • 5+ years of work experience is required Basic Qualifications • Has hands on experience in several large, global implementations using SalesForce in some of the following areas: SalesForce Sales Cloud, SalesForce Service Cloud, FinancialForce, SalesForce Communities, SalesForce Custom Cloud) • 3+ years implementing SalesForce • Strong presentation and communication skills • 3-5 years of direct consulting experience • Familiarity with enterprise integration tools and extract, transformation and load (ETL) tools • SalesForce certifications preferred



NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit www.nttdataservices.com to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.


The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.