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Positions General Duties and Tasks (Day to Day)
Assess and Document customer's current SCCM environment
Gather customer requirements for future state SCCM environment
Assess and Design customer's future state SCCM environment
Document final As-Built state of customer's SCCM environment
Provide next day support for escalated incident response related to SCCM design implementation
Accurately document issue/resolution processes for other to follow.
Take direction and complete assign migration activities independently.
Follow written and verbal directions, providing feedback when the process does not work properly.
Report Status, issues, and risks to PM for publication
Experience with large scale SCCM upgrades / migrations (3+ years)
Experience Deploying SCCM infrastructure (5+ years)
Experience Designing Enterprise SCCM solutions (5+ Years)
Experience with Large Enterprise SCCM Support (5+ Years)
Business case analysis (5+ years)
Technical writing whitepapers or findings reports (5+ years)
Excellent oral and written communication skills
Excellent presentation skills
Proven success under aggressive schedules and ambiguous direction
Strong interpersonal, customer orientation, team interaction, analytical and decision making skills
Travel:Remote Position. May require up to 60% Travel based on customer needs and requirements.
Degree: Bachelor's degree in IT related field or equivalent experience
Nice to Have; (not Required)
Windows deployment expertise using Microsoft Deployment Toolkit (MDT) and Configuration Manager OS Deployment (OSD) (5+ years)
A working knowledge of standard client platform administration, configuration, rights management and file access (5+ years)
Knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems (5+ years)
In-depth knowledge of Windows 10 enterprise features (3+ years)
Working knowledge of Microsoft Edge browser enterprise mode (3+ years)NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit www.nttdataservices.com to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.
The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
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