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Technical Writer III
Ref No.: 18-06919
Location: Ann Arbor, Michigan
In this role, you’ll have a unique opportunity to influence communications for dozens of products. The communications that you create will inform employees of technology changes and prepare employees to reduce downtime. You’ll also have a hand in determining how communications will be handled going forward by creating templates and guidelines. - Collaborate with partner team POCs, product managers, and engineers to gather background information, define deliverables, identify stakeholders, and create a communications plan and timeline. - Write clear, concise user-facing emails and notifications for internal products. - Use internal tools to manage recipient lists and send mass emails. - Create DIY materials for partner teams so that they can plan, write, and send their own emails and notifications for low priority projects. - Maintain current signage through content updates. - Create DIY materials and a handoff plan to allow partner teams to manage and create signage going forward.

Skill/Experience/Education
Mandatory- BA/BS degree or equivalent practical experience. - 4 years of relevant experience in communications writing, preferably in a technical field. - Writing samples showing similar work. - Superb writing, editing, and project management skills. - Track record shaping content for launches or projects. - Proven skills as a self-starter who can manage multiple projects in a fast-paced environment and remain focused amidst frequently changing requirements. - Familiarity with G Suite (gMail, Docs, Drive, etc.). - Ability to write in HTML.
Desired- Enjoys working closely with coworkers from a variety of disciplines. 

- Ability to lead, collaborate, and influence (with and without formal authority) engineering, design, and product management teams.

- Past experience using tools to send communications (ex: MailChimp).