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Customer Service Representative
Ref No.: 18-06761
Location: Plano, Texas
NTT DATA is seeking Customer Services Representatives to support our large Healthcare client with their seasonal open enrollment period.

We will be starting a paid training class that will last 4 weeks, on Oct 15.  We need candidates that can be there everyday and are commited to the length of the assignment.

Responsible for:
Taking customer calls and walking through enrollment
Answering questions
Working with computer and telephone

Skills
Customer service experience needed
Patient and understanding demearnor
Great communication skills both verbal and wirtten
Strong work ethic and attention to detail

Nice to have:
Previous customer service experience
Previous experience working in a call center/contact center
Healthcare industry knowledge




NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA  recently acquired Dell Services.  NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit www.nttdataservices.com to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

 
The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.