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Enterprise Audio/Visual Engineer
Ref No.: 18-06690
Location: Toronto, Ontario
Job Title: Enterprise Audio/Visual Engineer
Duration: 6 months from start date
Location: Toronto, ON


Group Information: As an A/V Engineer, you will join bank's Service Management & Engineering (SME) team to provide consultation and subject matter expertise related to design, implementation and support of the A/V service currently being defined from the ground up at the bank. The SME team is a group of highly skilled Senior Engineers and Service Managers responsible for a wide range of services in the End User Technology Services space.

Key Accountabilities:
1. LIFE CYCLE & ROADMAP
• Manage A/V from inception to decommissioning, following all key process
• Responsible for service quality, availability, optimization, and commoditization.
• Support the execution of a technology-oriented Roadmap of Initiatives to improve the services
• Support the currency strategy
• Participate in the coordination among key functions such as, Service Owners, Engineering, Architecture, and Solutioning

2. STRATEGY
• Provide Engineering direction and leadership aimed at the strengthening and maturing A/V Service
• Understand current and future business needs and incorporate these into roadmaps and currency plans

3. VENDOR MANAGEMENT
• Work with Vendors that supply technology for the related service through:
• Reviews of vendor roadmaps
• Assist in problem management of systemic issues as needed
• Provide Vendor Governance and participate in Operational Governance sessions

4. POLICY AND STANDARDS OVERSIGHT
• Manage A/V Technologies and make recommendations to the Service Owner for continued improvements.
• Ensure that Bank's policies and standards are followed for the Services being managed. Typical policies/standards areas are:
1. Governance
2. Security
3. Technology Development Framework
4. Architecture/TAG

5. TECHNICAL SME
• SME to act as consultant and leader in the A/V space

Daily Job Duties/Activities: This role will be focused on design and consultation in relation to the AV solutions for the new Bank's office building. They will also provide Level 3 technical support for AV systems.

Must-Have Skills/Experience:
• 5-7+ years of experience in A/V engineering.
• Extensive experience with A/V technologies such as AtteroTech, Crestron, Evertz, Biamp, Polycom, Shure, BlackMagic, MagicInfo, Samsung, Planar, Shure, Haivision, Triple Play and Yamaha
• Experience with wireless presentation technologies such as ClickShare, WePresent, Mersive and AirServer
• Experience with highly complex centralized audio solutions
• In-depth Networking experience, particularly with the Audio over Ethernet protocols such as DANTE, CobraNet and AES67
• In-depth experience deploying multicast audio and video solutions
• Experience with Crestron Toolbox, Biamp Tesira and Dante Controller
• Experience deploying Audio over Ethernet in an SDN network, through firewalls and SBC, and with Network security
• Experience with Microsoft Skype, Microsoft Surface Hubs, Cisco CUCM, Cisco Video, Legacy Tandberg
• Experience with the following deployment scenarios; Auditoriums, flex space, training rooms, meeting rooms, outdoor venues, broadcast events (TV)

Nice to Have:
• CTI-P101 Foundations of Crestron Programming Certification will be considered an asset
• Certified Technology Specialist (CTS) or Certified Technology Specialist Design (CTS-D) will be considered an asset
• Cisco Certified Network Associate (CCNA) will be considered an asset
• AQAV AV9000 personal membership status will be considered an asset

Soft-Skills:
• Relationship Management: Ability to establish and build healthy working relations and partnerships with clients, vendors and peers.
• Leadership--Knowledge of approaches, tools, and techniques for gaining the cooperation and support of others.
• IT Service Management--Knowledge of the asset and process management practices, requirements, and support services for the IT function.
• Influencing--Ability to impact decisions within and outside own organization.
• Decision Making and Critical Thinking--Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems.