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User Experience Researcher
Ref No.: 18-06682
Location: Mountain View, California
User Experience Researcher
12 months plus contract role
Mountainview, CA


As a User Experience Researcher you will work with a design team to define a new way of interacting with technology. The project/product is a new pico radar for touchless interaction and environmental awareness. It understands and anticipates you, making everyday interactions simple and effortless. The goal is to create a new interaction method, based on the natural understanding that people have of spatial relations, body language and gesticulation.


Responsibilities:
  • Work with a team of Designers, Product Managers and Engineers to help define user experience goals
  • Design studies and conduct research for products: either focusing on subcomponents of the ecosystem, or, entailing the end-to-end usage of the product. Conduct qualitative studies to aid discovery and prioritization of product features; qualitative & quantitative studies to validate the usability of the features that the team implemented.
  • Recruit participants and special user types, run user testing sessions and communicate findings.
  • Collect and analyze user behavior through prototypes, server & device logs, experiments, benchmark studies, lab studies and surveys.
  • Summarize / visualize findings and help drive change by effectively communicating findings to product stakeholders.
  • Requirements:
  • M.A. / M.S. / PhD in Human Factors, Communication, Cognitive Psychology, HCI/Computer Science, Experimental Psychology, Anthropology or other field emphasizing human behavior - or equivalent practical experience.
  • 4+ years of work experience
  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase. Effective interpersonal, communication, negotiation and collaboration skills.
  • Strong working knowledge of statistics and the principles of experiment design
  • Experience conducting semi-structured interviews, contextual field visits, usability studies either live or remote (e.g. Userzoom or usertesting.com).
  • Preferable:
  • Breadth of experience in qualitative research methodology, and product strategy.
  • Enterprise experience and international research both pluses
  • Programming language commonly used for data manipulation and computational statistics (such as Python, R, Matlab, C++, Java, or Go), and in SQL. Experience in visualizing data HCI experience



NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit www.nttdataservices.com to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.