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Sr. Business Analyst
Ref No.: 18-06481
Location: Halifax, Nova Scotia
NTT DATA's Client is seeking a Sr. Business Analyst with 5+ years of experience to work with business users to define and analyze problems and align the most appropriate technical, application or configuration solutions
Provides oversight of business requirement/specification maintenance via workflow system in accordance with customer deliverables
Solicit, develop, document and manage requirements and provide detailed design and business rules to support the requirements throughout project life cycle up to and through change control
Ensure that documentation is updated when change requests are approved for the project
Consider the business implications of the application of technology to the current and future business environment
Review system test plans and system tests modules before implementation
Work with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; use scenarios to assist the end user in acceptance testing
Conduct business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with business initiatives
Interprets business system configuration requests, and assigns to configuration staff in accordance with provider/employer contracts, and customer needs
Interacts with vendors and clients to determine innovative technical solutions to workflow implementation issues
Provides consultative services by actively participating on numerous cross-functional teams and projects, as well as troubleshooting inquiries and issues from multiple business owners
Resolves software and data issues and investigates accuracy of user transactions and their effects on the workflow system
Administers the data/configuration maintenance of system parameters, specifications, and data linkages to other systems involved in SOA component-based architecture
Researches complex problems to ascertain possible solutions. Design and implement solutions to support key business objectives, including developing design requirements and technical specifications
Develops, maintains, and disseminates internal and external system documentation, including status updates; prepares procedural and customer documentation when required
Provides technical guidance and influences the work of others involved in system configuration solutions
Consider the business implications of the application of technology to the current and future business environment
Basic Qualifications:
Minimum 8 years experience with medical claim business system software
Minimum 10 years of related health insurer industry experience, with business knowledge of benefits, claim systems, and adjudication principles
Solid knowledge of medical and/ or benefit policies, provider contract and/or employer plan designs, professional and facility claim processing, and medical terminology and industry standard code sets (CPT-4, ICD-9-CM, ICD-10, etc.)
Knowledge of enrollment or claims EDI transactions and file formats (834, 837, 835, 270, 271), familiarity and experience with data mapping desired
Advanced knowledge of system development methodology, project management, system architecture and analytical/problem solving skills, Agile experience a plus
Must be able to manage multiple assignments, independently determine solutions, and anticipate/prevent potential problems
Strong analytical, organizational, interpersonal, and communication skills
Proficiency in Microsoft Excel, and extensive use of data query logic
SQL experience is a plus
Nice to Have;
Project lead experience

NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit www.nttdataservices.com to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.


The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.