Previous Job
Previous
Program Manager
Ref No.: 18-06469
Location: Frisco, Texas
Responsibilities:
  • Leads cross functional project teams by developing work plans within guidelines and monitoring progress on project milestones.
  • Understands program/project roadmap and key milestones regarding criticality, downstream impact if dates are missed and determines alternative/mitigating actions.
  • Coordinates the planning, management and execution of multiple related projects that are directed toward the same strategic objectives.
  • Is familiar with and monitors all major project activities and escalates as appropriate.
  • Records and monitors program/project actual costs vs. program/project budget.
  • Responsible for proactively identifying variances to plan and developing appropriate mitigation plans.
  • Partners with departmental leadership and key stakeholders to develop appropriate mitigation actions based on the program priorities.
  • Maintains quality service by establishing and enforcing organization standards.
  • Drives new or changed tools and processes to move the department forward.
  • Able to influence decisions through effective communication methods.
  • Interacts with program sponsors, stakeholders and various project members to ensure that specified business needs are met.
  • Understands how program decisions impact key business metrics and the enterprise strategy.
  • Builds consensus among multiple project teams relative to project scope, task execution, staffing and issue resolution.
  • Able to provide clear and reliable communications to internal teams, program stakeholders, external vendors, and customers.
  • Able to use multiple media formats to effectively convey complex information and ideas.
  • Defines and understands the objectives and the scope of the program and is able to translate customer expectations and requirements.
  • Shows ability to learn new tools and processes.
  • Shows flexibility in changing approach when needed.
  • Ensures the integration of multiple projects.
  • Challenges estimates where appropriate.
  • Ensures the quality and integrity of program work products.
  • Has the ability to manage resources toward common goals.
  • Facilitates change through leadership.
  • Motivates others through setting priorities and objectives.
  • Drives change through all layers of the department.
  • Brings creative ideas to the workplace and engages in effective brainstorming.
  • Has good judgment regarding which creative ideas and suggestions can improve our business and implements identified solutions
  • Defines and develops departmental level project/program policies processes, standards, governance, and metrics.
  • Makes recommendations for improving efficiency, product delivery and expense reduction in programs.
  • Implements industry best practices and standards where applicable.

Required Experience:
  • 7 to 10plus years of IT work experience, including 7 or more years managing projects and at least 3 years of leadership experience.
  • Bachelors Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.
  • Project Management certification or successful completion of a recognized project management curriculum is required
  • Preferred Controls a program level view and status and uses the information in Clarity/Open Workbench to communicate on multiple projects and programs at a time.
  • Able to use Clarity/Open Workbench tool to determine how the intersection of multiple projects and programs impacts the department.
  • Able to use the Clarity/Open Workbench tool develop departmental budgets.
  • Able to model different mitigation plans in the Clarity/Open Workbench tool and make and recommendations.
  • Able to extract the information from the Clarity/Open Workbench tool to analyze intersecting projects and departmental level allocations.
  • When needed, utilizes the information in MS Project as part of a tool kit that communicates status based on the needs of the project or program.
  • Can use MS Outlook to schedule meetings with internal and external resources in multiple locations.
  • When needed, utilizes the information in MS Excel as part of a tool kit that communicates departmental information based on the needs of the project or program.
  • Within MS Excel works with multiple worksheets, filters data, functions, pivot tables.
  • Able to create presentations in MS PowerPoint presenting complex ideas in a way that is easily understood by the department.
  • Able to create documents in MS Word presenting complex ideas in a way that is easily understood by the department.
  • When needed, utilizes the information in MS Visio as part of a tool kit that communicates departmental level information based on the needs of the project or program.
  • Able to create diagrams in MS Visio presenting complex ideas in a way that is easily understood by the department.