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UI Content Writer with Machine Learning or AI or Chatbot
Ref No.: 18-05981
Location: Roseland, New Jersey
Content Writer with UI, NLP or Chatbot
Roseland, NJ
3-6 + months contrac

This is a contract-based position based in Roseland, NJ responsible for developing innovative, scalable, highly interactive and engaging applications. In this role, the UI writer is specifically responsible for conceptual development and copy deliverables for the conversation-based application across mobile, desktop, tablet and wearable devices.

Partner with Natural Language Processing (NLP), Machine Learning, and other engineering and design teams to develop best practices and tools for spoken and chat-based interactions. You will have an understanding of localization and how to craft content with multiple language translations in mind. And you'll mentor others as they grow their skills in conversational design, while also evangelizing the role of voice and chat-based interfaces.

  • Develop clear and consistent terminology and tone of voice with input from the team as necessary
  • Ensure written content is crafted for the medium (mobile, desktop, tablet, watch, push and pull, print, digital) and that the combination is optimized for readability and retention
  • Write technical and feature documentation for internal and external use
  • Craft user experiences that communicate exactly the right message to the right person at the right time
Specific Qualifications
  • Fluency in English and, preferably, at least one other language
  • Previous experience writing copy for consumer or enterprise software applications
  • Experience designing conversational UX and writing across multiple platforms preferred
  • Excellent communication skills and an impeccable eye for detail
  • Strong commercial focus and the ability to prioritize tasks accordingly
  • A Portfolio of your work
General skills
  • Communication: understand and express ideas / solutions in a comprehensive and practical format – knowledge sharing
  • User Focus: an absolute focus on the user (internal or external) experience – every aspect of a solution should be productized for ease of use
  • Improvisation: the ability to think across disciplines and existing boundaries (technologies / business / geographies) – lateral thinking
  • Collaboration: teamwork with a positive approach to ambiguity
  • Research: an inclination to continuous research inside and outside the current focus fields
  • Abstract Thinking: view of ideas and solutions as abstractions / patterns that can be leveraged / adapted / reused – deliver frameworks instead of point solutions

NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.