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Payer Healthcare Systems Analyst - Mid-Level
Ref No.: 18-05596
Location: durham, North Carolina
Job Profile Name
Enterprise Application Systems Analyst

Job Profile Summary
Responsible for the end to end completion of requirements elaboration and system functional design to solution the most complex enterprise-wide business demands through enabling technology and/or business processes that impact multiple business units, lines of business, processes, and/or multi-project portfolio. Discern true business needs, facilitate work sessions; document, elaborate and prioritize requirements and specifications; and manage scope as input to functional, architectural and technical design. Ensure the quality, cost effectiveness, and timeliness of key business services and regulatory requirements or mandates via integrated enterprise solutions. Work directly with both business clients and cross domain technology partners to translate relevant enterprise business requirements into technical solutions via functional design.

Job Description
  • Facilitate and influence the design, construction, deployment, and ongoing maintenance of specific complex technical solutions through design documents, gap analysis, business rule and data mapping management, risk assessment, traceability mapping and financial and timeline constraints to balance ROI.
  • Elaborate business requirements, rules, and data elements into functional designs that are both complex in nature and enterprise oriented. Applicable business requirements and processes are reviewed, analyzed, and translated into system function points.
  • Conduct systems analysis to validate designs. Perform or facilitate reverse engineering of code when required. Create functional designs that meet systems analysis standards and are aligned with the Enterprise Business Process Architecture.
  • Prioritize requirements through negotiation, release and phase management techniques and systems analysis techniques and tools.
  • Create and document functional designs of business solutions. Ensure end-to-end traceability through appropriate artifacts. Determine and manage enterprise wide, upstream and downstream system impacts of proposed changes and enhancements.
  • Maintain and utilize detailed system, application, and component analysis and design knowledge related to the construction of broad based and highly complex solutions, which requires detailed knowledge of the processes, technologies, and people components.
  • Serve as a trusted, expert advisor or a Subject Matter Expert for systems analysis and process design services.
  • Provide consultancy and advice to business partners on the applicability and usability of alternative technology to help address business requirements, problems or issues.
  • Review documents and models produced by Business Analysts, Architects, and Developers to ensure end to end quality of the product.
  • Support program and portfolio management goals through assessment of business solutions for decomposition of projects into multiple production releases to meet business owner needs. Recognize and manage technical synergies and conflicts across concurrent project activity.
  • Participate in the development and support of scope and implementation strategies, including definition, development, and planning of incremental or iterative phasing for design, construction and implementation.
  • Interpret and translate impacts, risks, and gaps across technical and non-technical audiences to ensure a holistic understanding of business and user requirements.
  • Coordinate work of teams to effectively define, analyze, and develop enterprise solutions.
  • Lead and mentor less experienced staff to influence the maturation of the practice.
Hiring Requirements:
  • Bachelor's degree and 7years of systems analysis experience
  • OR Master's degree and 5 years of systems analysis experience.
  • In lieu of a degree, 9 years of system analysis experience required.
  • Experience leading/coordinating the work of dedicated and/or matrixed teams.
  • Extensive experience with project management
  • Extensive background in requirements management and functional design, including experience with:
  • Industry-aligned methodologies and techniques that include but not limited to use case business model methodology
  • Technical specifications, test strategies, test plans, and test results
  • Process design, process documentation, analysis and validation.
  • Additionally, must have significant experience and expertise in:
  • Software development life cycles (SDLC)
  • Database queries (SQL)
  • Batch and online processing
  • System/application integration technologies and/or web technologies
  • User interface design
  • Client/server based systems
Hiring Preferences:
  • Bachelor's degree in Business, Engineering or Computer Science preferred.
  • MBA or Master's degree in a related field is preferred.
  • Knowledge or experience with Agile methodologies preferred.
  • Experience in Joint Application Design (JAD) facilitation preferred.
  • Experiencein the Rational Unified Process (RUP) preferred
  • Experience in, or knowledge of, the health care industry is strongly preferred
  • Background in management consulting helpful.
  • Excellent leadership, mentoring and coaching skills.
  • Expert analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Superior listening, verbal and written communication skills and the ability to interact professionally with a diverse group including executives, other leadership, and subject matter experts.
  • Strong presentation skills are essential.
  • Possess and exercise superior interviewing skills.
  • Excellent PC skills.
  • Exceptional organizational, research and presentation skills
  • Strong quantitative skills
  • Ability to assess risk of business initiatives
  • Related professional certification is strongly preferred (i.e. CBAP, Agile, PMP, Six Sigma)
NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.