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Contact Center Project Manager (DSRIP)
Ref No.: 18-03925
Location: New York City, New York
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Qualifications / Required Skill:
  • PMP or CSM certification is prefered.
  • 6+ years experience as an IT professional
  • 5+ years experience managing telecommunications and/or contact center related projects and initiatives
  • 2+ years supervisory experience in an IT Department
  • In-depth knowledge of Microsoft office, agile methodologies and tools administration.
  • Excellent written and verbal communication skills
  • Able to clearly communicate technical concepts to both technical and non-technical audience