Previous Job
Desktop Analyst III/ AV Support
Ref No.: 18-03838
Location: Bala Cynwyd, Pennsylvania
NTT DATA, Inc., a top 10 global IT services company, has a Desktop Analyst/AV Support position in BalaCynwyd, PA.

To apply for this position, please follow the link below or send your resume directly to For more information please call Kim Ladka at 732-362-2602.

Location: BalaCynwyd, PA
Duration 6 mos+

Job Responsibilities:
  • Video Conferencing setup and support
  • Provide audio video support to customers for meetings, conferences and customer offsite events.
  • Proven ability to negotiate and work with various Audio/Video vendors to secure purchase quotes, statement of work etc.
  • Ability to provide mobile device support for iPhones and Android Devices
  • In addition to meeting the qualifications of the attached job description, one of the primary functions of the job will be to provide A/V support. Therefore we are looking for someone that is willing to come in and spend the first 30 to 60 days working with the Networking Team to train and to come up to speed on learning A\V configuration and at some point become the primary support person for desktop.
Degree / Licenses and Professional Certifications
  • Microsoft Certified IT Professional (MCITP) preferred.
  • Lenovo desktop certification a plus.
  • Bachelor's degree in Computer Science, IT or related field preferred.
  • 5 – 9 years' experience in a Desktop technician role.
  • Experience with Cisco/Tandberg videoconferencing systems (Barco Click-Share, DMP Media Player etc.)
  • Experience with hardware Asset Management a plus.
  • Hands-on experience with Microsoft System Center a plus.
  • Hands –on experience with operating and maintaining equipment used to amplify, record and display sound and images at live events.
  • Hands-on experience with desktop encryption and antivirus software.
  • Strong knowledge of Windows 7, Windows 10, Office 10, 13, 16, and Office 365.

NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.