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ITSM Project Manager
Ref No.: 18-03815
Location: Boston, Massachusetts
Our client is looking for a leadership and "hands-on” support in order to recover a complex project over the next twelve months. The role requires the ability to establish a framework to effectively manage vendors and stakeholders and engage executives to drive the project within schedule and budget. This individual will work as part of the IT PMO and interact with all levels of the organization across multiple technical and business functions. The STPM must be able to adapt, thrive, navigate, and succeed in a large, multi-dimensional environment, and not be hindered by ambiguity or competing priorities. Must have a proven track record of recovering and driving high-level strategic initiatives and the desire get into the details, dig in and get the job done.





Core Skills and Background
  • Bachelor Degree in Computer Science or alternative degree with relevant work experience.
  • Minimum 10+ years project management experience.
  • Proven track record of managing large, complex, technical implementations with experience in project recovery.
  • Proven experience in vendor management in a large, complex project.
  • Proven experience in negotiating and organizing project deliverables and timing within a complex business environment in order to manage stakeholder's expectations and consistently deliver functionality over time.
  • Experience with Agile/Waterfall Methodologies and working through the entire system development life cycle (SDLC).
  • Ability to deliver Project Plan, Risk log, Issues log, Status reports, Resource Plans, project team meetings and other project related activities in collaboration with technology management and the IT PMO.
  • Excellent verbal and written communication skills.
  • Ability to present/participate in executive meetings to discuss project status and drive decision making in order to deliver the project on time and on budget.
  • Experience within government a plus.




NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit www.nttdataservices.com to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.