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Senior Product Manager
Ref No.: 18-03264
Location: Culver City, California
Responsibilities:
  • Manage CRM backlog, requirements, and prioritize development balancing stakeholder requirements with business value demanding data justified decisions.
  • Support the coordination of solution delivery with technical, consultant, and business teams including Emails, In-app and Push Messaging, Campaign Management and more.
  • Collaborate with a cross functional team of advertising, marketing, product managers, and analysts to drive the product roadmap and development of marketing initiatives.
  • Manage and prioritize multiple initiatives with ROI, available resources, and timelines in mind.
  • Define product success metrics and measure key performance indicators for all initiatives. Present KPIs, trends and insights to the team.
  • Lead conversations with internal and external teams around tracking and tagging digital marketing products of all ad-types to ensure proper attribution and compliance.
  • Run demos, presentations, and stand-ups specific to your projects and initiatives to keep alignment with all contributing people and departments.
  • Evaluate technology and product solutions - build / buy / partner options.
  • Author detailed product requirements documentation for features and experiences tasked with managing.
  • Create wire-frames, flow charts and user stories.
  • Work with technical teams to ensure products operate to the documented specifications.
  • Work closely with business stakeholders to ensure specifications include all requirements.
  • Build consensus with a diverse group of individuals and teams including stakeholders, product, and engineering teams.
  • Lead internal and external development resources to ensure products are built to the specifications.
  • Develop and track all key metrics for each product.
  • Must be able to manage a product specific budget, track resource allocation and delivery against budget for each particular task.
  • Maintain and support currently deployed products, including off-hours escalation procedures.


Requirements:
  • The candidate must have a BS, BA, or advanced degree in computer science, communications or related field, or relevant work experience.
  • 5+ years of experience in software product management, customer acquisition, CRM tools and strategies.
  • Experience in one or more of the following:
    • Online Customer Acquisition software, Attribution technologies, Digital media buying, DMPs, DSPs, SSPs, CDPs, Yield Optimization, and/or multichannel marketing
    • CRM tools like Salesforce and Adobe Marketing Cloud
  • Background working in or with Analytics and Data Science teams.
  • Experience with business intelligence tools such as Tableau.
  • Self-starter, entrepreneurial and able to evangelize new ideas across the organization to get buy in Must have experience with key product management functions, including writing requirements/user stories, and creating mocks/wireframes, market research, competitive analysis, product planning and reporting.
  • Strong background in the building and operating one of the following type of products: mobile, web based or connected TV based.
  • Experience in managing high quality streaming service whether live or VOD.
  • Experience in managing subscription or heavy user acquisition businesses.
  • An understanding of Agile methodologies and their application in an engineering environment
  • Understanding of HTML, CSS, Javascript and other web presentation technologies.
  • Demonstrated ability to work on a diverse scope of projects requiring detailed analysis, creative/practical problem solving, and sound judgment.
  • Ability to operate effectively in a team-oriented and collaborative environment.
  • Experience with reporting and analytic tools, DoubleClick, Omniture/Google analytics tags.
  • Exceptional written and verbal communication skills.


NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit www.nttdataservices.com to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.