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Finance Application Support Engineer
Ref No.: 18-03216
Location: New York, New York
Title - Finance Application Support Engineer 
Location - NYC
Duration - 6 months + possible extensions or right to hire

Our clients Application Service Delivery (ASD) organization is a uniquely positioned team that provides a broad range of global, firm-wide services.  In addition to traditional production support towers, ASD manages Shared Services platforms (including Enterprise Scheduling, Business Intelligence, and Evergreen) and a dedicated Quality Assurance discipline.

We are looking for an experienced Finance Application Support Engineer with a proven record of accomplishment of collaborating with a variety of business users on their Finance Application support needs (incident, problem and change management), on-boarding new projects for production support, and driving disaster recovery testing efforts.
Working within the Application Service Delivery team, the candidate will provide Level 2 support for Finance business' applications with a primary focus on Advisory Billing, Revenue Management and Fee Billing, and AUM (Asset Under Management)
The role will appeal to a well-rounded and hands-on individual with excellent analytical reasoning and practical decision making, combined with an ability to communicate across a broad range of business functions and at all levels of the organization
Specific Responsibilities:

  • Provide Level 2 support for all Finance applications through a comprehensive incident and problem management discipline
  • Provide hands-on support to end-users with professional demeanor and proficient communication
  • Develop relationships with other Technology groups, including Infrastructure, to ensure all issues are addressed up and down the application stack
  • Documentation of Finance application usage flows, and infrastructure
  • Provide off-hours support as needed for critical applications 
Role Requirements:

  • BA/BS degree with hands-on Finance Application support responsibilities (5+ years)
  • Asset Management / Trading business experience (5+ years)
  • Extensive experience supporting the Finance business, particularly applications related to Advisory Fees Billing, Revenue Management, and Fee Billing, and Asset Under Management (AUM) reporting
  • Strong understanding of Equity, Fixed Income, Alternative Investments, and Portfolio Management
  • Previous experience working with Agile methodology is a plus
  • General knowledge of investment products, asset allocation concepts, and investment performance returns
  • Excellent oral and written communication, analytical and interpersonal skills  Hands-on experience with MSSQL and .NET Platform (C#, ASP.Net).
  • Strong skills in Microsoft Office, Visio
  • Familiarity with SysAdmiral, Informatica, and SAP Web Intelligence is a plus
  • Hard working and self-motivated, demonstrating a high level of initiative, assertiveness, versatility, and flexibility 
  • Must be able to work independently and follow through on all aspects of responsibilities, handling multiple initiatives simultaneously 
  • Experience with Advantage Fee (Billing Software by Fiserv) and Report (Revenue Management and Fee Billing Software by Broadridge) is a big plus
  • ITIL certification a plus

NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA  recently acquired Dell Services.  NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.
The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.