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Business Analyst - Government Experience
Ref No.: 17-04665
Location: Cranston, Rhode Island
Business Analyst - Must have Government experience.
Cranston, RI
3+ Months (will go long term)
In Person Interview Required

Purpose:

The Business Analyst will support:
  • the analysis and remediation of defects and requirements issues related to the RIMS system cutover
  • development and deployment of RIMS releases 2.0 and 3.0
In that capacity the following tasks are included:

-Analysis, research, and evaluation of business and technology functions.
-Working in close conjunction with IT staff and vendors to analyze and formulate information systems procedures and controls to increase the efficiency of DMV agency business operations.
-Effectively and efficiently facilitate knowledge transfer between IT, vendors, and business units within the department.
-Assist with business process mapping and business requirement gathering.
-Determine which business requirements and processes can and should be automated and to define how to integrate such functions with other business processes.
-Participate in the development and execution of test plans and cases in conjunction with assigned technical and user staff, and to report test results to management, IT and vendors.
-Contribute to test scenarios and/or test plans for quality assurance testing, including review of test results for quality assurance.
-Effectively and efficiently interface with vendors, departmental employees, and other state agencies to confirm test cases and results.
-Assist with identification, development and execution of training related to systems and assigned modules.
-Develop functional procedures and documentation.
-Consult with systems developers to evaluate and review ongoing user needs.
-Study changes in departmental operations that would enhance efficiency and effectiveness in achieving agency programmatic objectives, and to make written and verbal reports and recommendations on such studies.
-Provide support and guidance to users, and to troubleshoot and resolve routine problems.
-Monitor performance of departmental programs, and to develop and suggest improvements to departmental processes and make recommendations as to potential modifications.

This system is the primary application system that provides registrations, titles, commercial and operator licenses, identification cards and driver adjudication processes, etc., to the Citizens of Rhode Island.


Requirements:
Must have/demonstrate:
Experience with Agile and Waterfall projects with DMV or a similar business domain knowledge,
Excellent analysis, documentation and verbal communication skills,
Experience in collaborating with cross functional teams located in multiple geographical locations,
Experience with client management, requirement collection, and documentation,
Thorough understanding and knowledge of all phases of the SDLC,
Experience in developing and executing the test plans,
SQL knowledge.

Strong knowledge of vehicle registration and titling process is preferred but not mandatory
Experience in all phases of the SDLC is a plus.


NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit www.nttdataservices.com to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.