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Agile Coach
Ref No.: 17-04336
Location: Cincinnati, Ohio

Under the leadership and guidance of the Sr. Director of Agile, Agile Coaches are responsible for coaching, mentoring and training one or several agile teams and leaders in adopting Agile practices. The ideal candidate is an expert Agile coach who is equally talented and experienced in providing Agile training. You will guide the Product Owner, Scrum Master, and the broader team as needed, and also provide hands-on support to all roles, as needed, especially early in a teams' journey to adopting Agile. Once the team becomes self-sufficient, you would be reallocated to other teams or functions. This candidate must possess experience and a proven track record of designing transformative Agile content, representing appropriate learning theories and strategies, also develop and edit course curriculum and teach it. This individual would need to be flexible to divide their time in training and coaching based on the needs at hand
ESSENTIAL DUTIES & RESPONSIBILITIES:  Guide the team and organization by modelling agile practices and methodologies  Coaches the team, Scrum Master, Product Owner and other related leaders, facilitates transparency, inspection and adaptation  Initially leads daily scrums, sprint reviews, and planning meetings in a way that ensures full team engagement  Coaches team to raise and work to remove impediments  Fosters close cooperation across all team members, encourage cross-training and supporting each other  Facilitate communication and collaboration inside and outside the team  Works with Scrum Master to shield the team from external interference and ensure the team is fully functional and productive  Foster self-organization and growth within the team  Embrace servant leadership and display behaviors that come with the key mindset shifts associated with being agile.
 Coaches team and organization on how to build a trusting and safe environment where problems can be raised without fear of punishment  Delivers engaging instructor led and virtual instructor led training to various learning audiences with varying degrees of topic understanding  Partners with other Agile coaches on the team, the Learning Team and other stakeholders to create and continuously improve engaging course designs, curriculum and instructional materials  Identifies appropriate instructional strategies such as a curriculum targeted for each role and for Agile teams, and defines learning objectives appropriate to target audience  Designs, authors, and edits eLearning, virtual, blended and classroom programs  Remains current on Agile related industry topics  Continually grows his/her craft learning new tools and techniques in the areas of Agile methodologies and training  Able to handle conflict resolution well, facilitating discussion and alternatives of different approaches  Assumes additional responsibilities as assigned

SUPERVISORY RESPONSIBILITIES: None. This is an individual contributor role.

MINIMUM KNOWLEDGE AND SKILLS: The following role credentials are provided as examples of the type of knowledge and skills necessary to successfully perform in the role of an Agile Coach. These credentials are not intended to be an exhaustive list, and lacking one or more of the listed credentials would not necessarily eliminate prospective candidates for consideration for the job.


Coaching:  Experience in coaching new and existing teams in starting and maturing their agile journey  Knowledge of a coaching or learning model e.g. the Dreyfus model for skill acquisition– Novice, Beginner, Competent, Proficient, Master or other similar models  Ability to promote innovative thinking and self-improvement within the team

Agile Knowledge & Experience:  Ability to coach team on agile practices and ensure adherence to agile methodology to deliver maximum business value on time  Prior experience in Agile Development, with specific Scrum Master or Product Manager experience

Training:  Experience in delivering and facilitating Agile training and related courses via multiple channels teams and for individuals such as Scrum Master, Product Owner, Product Manager etc.  Experience in creating and continuously improving training materials, content and approach based on feedback, expertise, self-education and learning .

STRONGLY PREFERRED  5+ years as an Agile Coach and Trainer  Previous experience as a Scrum Master or Product Owner along with experience of serving on Agile teams in other roles  Deep coaching and training experience, and expertise in coaching frameworks and methodologies  Professional experience as Product Manager or other business facing management role  Agile Coaching Certifications, Certified Scrum Master or similar certification  Familiar with Agile framework support tools like VersionOne, Rally, JIRA, TFS, etc.

NTT DATA Services is a leading IT services provider and global innovation partner with 130,000 professionals based in over 50 countries. NTT DATA recently acquired Dell Services. NTT DATA Services emphasizes long-term commitment and combines global reach and local intimacy to provide premier professional services, including consulting, application services, business process, IT outsourcing, and cloud-based solutions. We are a part of NTT Group, one of the world's largest technology services companies, generating more than $100 billion in annual revenues and partner to 80% of the Fortune 100. Visit to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a wide range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.